Alhambra Palace Restaurant
Reviews
one star for our server Jeorge who were good and attentive, one star for the drinks which were really good (the bar never disappoints) and a star for the entertainment/ambience. if your going to party this is a good place to go. but the food has never been good. over cooked, not seasoned well, it's just such a big let down. I have been 3x and all 3 times the food was... meh...
So, I have been to Alhambra a number of times before. The first experience was amazing and everytime after has been a decline... Yes, of course the venue is beautiful and yes the shows are dazzling. But once you've seen its not worth continuously dealing with the shortcomings.. meaning experience it once and thats all you need. The food, hookah, and service is terrible: Food looks like dog food, and the taste of the food is bland. WAY OVER priced for what it is. It was slow to come out of the kitchen. Drinks came after the food came out.. Hookah is also not there- for $25, I am expecting something memorable to be coming out of there, but no its lacking in that as well. My latest experience was this past Saturday, a group of 40+. I think the place was understaffed. We had 2 waitresses waiting our table and every request or follow up with them had " We are trying to take care of all these people..." "There are so many people ahead of you..." Just an explanation and a comment every time! Mind you, we are all from the same party. The hookah is mediocre, biggest compliant is this past Saturday we were given a defective hookah- you could not smoke through it at all without killing your lungs completely. We told the waitress she said there are people ahead of you, just wait. We asked a few other passing waiters and they were not helpful. When we finally got a hold of our waitress again she told us this is how its supposed to smoke.... No, No its not! We smoke alot of hookah we know this is not a proper hookah. We asked to see her manager she ran off again passing us by a number of times never brought her manager over. We finally got her to take away the defective hookah and give us a new one... that was mediocre for Hookah but good for Alhambra standards. At the end of the night we went to a hookah bar... poor service makes me not want to ever come back again.
The server was trying really hard, but was painfully unequipped seemingly due to poor or no training. The wine we got after asking for a recommendation was "the one they're supposed to be selling right now" and was going (if not already gone) bad. Then when the bottles were opened, they set the bottle down on our plate. Seriously, a dirty bottle onto the plate. We ordered several appetizers, and main dishes to share but we could not finish anything -- it just wasn't good. We left and went to City Winery for dinner.
I went to Alhambra Palace for my birthday and it was the worst first time experience EVER! We were a party of 9 the ONLY people in the restaurant and the service was SLOW and the Food was over cooked and cold. It was the worst first time experience! I've had better Mediterranean food at a least expensive place. Granted we had the best sever - if it wasn't for our server we would've left!
Very interesting place. It is HUGE. Had lunch there and it was very good. Attended a special event there and the ambiance is fun and epic. I believe it becomes a hookah bar/night club after hours.