Beautiful room. Pretty view of the bay although the view was also of the local road. Very nice staff- free transportation to sites in Seattle. In 1 day they took us to shopping, to the seaport, to the Space needle and to our ship- all separate trips, and they picked us up and brought us back to the hotel. Excellent experience.

Staff is exceptional. There for a surgery twice in a month. Very understanding and kind. Food is exceptional. My favorite hotel in the world. We plan to come back for non emergency and spend a week enjoying the hotel and the easy access to Seattle.

Worst hotel experience I've had so far. Stayed for one week with my BF while visiting on business. Roughly once every 1-2 hours there would be a loud pump noise coming from the ceiling. Not that big of a deal, would have taken one star off for that. During one of the last few nights in the hotel, I was awoken by the guest in the room next door screaming her head off and yelling "Get off me" and "Get away". I called the front desk thinking that she might be getting raped. They sent someone up along with security/police. After about an hour and a half, I wasn't able to sleep and was getting a headache. I left the room to go down to the front desk and bumped into the manager. She told me that the woman in the other room did not get raped, and that if we have any comments to let her know. I asked her if I could get an Advil, she sent someone up with it. So far, none of the incident was the hotel's fault, I can't really blame them for having something happen. What I did not care for was the handling. When we got the bill, we were charged for the Advil, and as we were checking out I said that it was the worst hotel experience I've ever had, for which we were given a $50 gift card. I don't know why we would ever stay at a Pac Pacific hotel again, so I don't know why we would want a gift card. The gift card wasn't even validated so I don't even know if it would be any good. If you have a nice, peaceful, uneventful stay I'm sure everything would be great. The management/staff just does not seem to have any tact when handling an incident, so be prepared for that if anything goes down.

Absolutely would recommend to anyone. I stayed in the balcony sweet with my fiance' and I was very impressed with everyone there. From the doorman, to the front desk, to the bartenders. Everyone was very polite and professional and made us feel valued. Very sincere staff and they even gave us a bottle of champagne on the house! (We had just got engaged). I know where I am staying next time I'm in Seattle.

Very nice, upscale hotel in a convenient location to South Lake Union and not a long walk downtown. The staff is very friendly as befits such a nice hotel, and the facilities including the spa across the street and complimentary town car access are great. The room, while nice was a bit small and fairly Spartan. The huge bathroom and awesome shower which open into the room were great and the bed was huge and comfy, but this is clearly targeted at business travelers. The location also, with the exception of Amazon, doesn't have much around that is open on weekends or at night. The seafood restaurant attached is quite nice.