John Elway Chrysler Jeep Dodge Ram
Reviews
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I had a great experience purchasing a new Ram 1500 at John Elway Chrysler Dodge Ram. I looked at a minimum of 5 dealerships before my friend told me about this place. It is not easy to find a dealership that thinks about the customer experience but these guys really do. The sales rep and management were both great. They are very knowledgeable about the vehicles and I did not have to fight with them to get a great deal. This is the first great car buying experience that I have ever had. I will definitely be back when I am ready for my next vehicle.
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Well we all know elway don't have a clue on how to run a football team.Now I know he has no clue running a car lot.Bought a 2009 gmc from them.They say they do like a 200 point check, So everything works.You would think.Wrong.I buy the service contract. Now I go try to get all the things fixed that they said worked.I think a 2 year old done the 200 point check.So I make a appointment 3 weeks in advance to get things fixed. I told him the truck is for work I can only be with out it one day. {No problem we can get that fixed in one day and have it back to you}.Cool.I bring it in 7 am feb 4.I see the guy get in it and drive it in the shop.I'm like cool.Come back about 4 pm ask how is it doing?Oh we can't get to it today.You should have gave us more notice,And it is a gmc dodges come first.jerks. I left walked over to ghent cause they work on gmc. Still have to take another day off.So if elway had any footballs. He would fire everyone in that place and start new. Every one in that place thinks their poop don't stink.So all and all John Elway has no footballs,And I will never step a foot on anything that has anything to do with John Elway.He is a jerk, con artist, 6 feet short of being a man.
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I have repeatedly received extremely poor service from the Service Department. I have called and complained. I have spoken with managers. And I still cannot get a straight answer on my car's needs, it is horrible to schedule service on my vehicle (3-4 weeks out!!!!) , they don't followup with me on my vehicles recall items, and I simply cannot afford to wait hours in line to get my oil changed. I purchased my Jeep Grand Cherokee Overland from here expecting so much more. I'm seeking other alternatives for my Jeep service. My other vehicles go to their service centers and I receive exceptional service and support. After 2 years I'm done with John Elway Jeep in Greeley!
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Let me start by saying that I did not purchase a vehicle from them simply because we could not agree on price. However, my overall experience there was fantastic. Kevin and Chris are class acts and did everything they could to earn our business. From the moment we walked in, it felt warm, down to Earth, and inviting. NO PRESSURE! They treated us as people and were interested in our needs and concerns rather than making a sale. I was truly impressed by their attention to what we were looking for. They allowed my wife and I to test drive the vehicle on our own so that we could truly enjoy the test drive and talk privately about what worked best for our family.. When we returned to the dealership, still no pressure. The negotiation was more of spit-balling rather than trying to draft a war treaty. Chris and Kevin did the best job they could to earn our business. Unfortunately, it didn't work out this time, but I would definitely go back. The only reason I didn't give a 5 star rating is because we didn't buy the vehicle. Otherwise it would be because thier customer service and way of doing business is 5 star across the board!
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I am posting this, not because I bought a car from them, because I didnt. I am posting this because the salesmen at elway greeley show a higher level of concern for people. the dealership I went with didn't even bother to call me the next day to see how the vehicle was (not that I would expect it). but an elway salesmen knew I was looking for a family vehicle and took time to call me, ask how thanksgiving was and if I had found a car. if you want to buy then go to the elway dealership in greeley.