Best Buy
Reviews
I will simply state it would be best for any Best Buy shoppers to have any items delivered to their homes or drive the extra 15 minutes to the Best Buy in Loveland rather than subject themselves to the apathy of workers at the Best Buy in Greeley, Colorado. This store has the exact opposite of a friendly, helpful atmosphere. The only human contact I had when visiting this store was a goodbye from the security guard at the exit. Don't waste your time here.
I would give no stars if that were possible. I purchased an iPad Air 2 on 1-13-15 and returned it on 1-16-15. I was told that my refund would appear in my bank account in 48 hours. Today is the 20th and I still don't have it. I called the main Best Buy customer service number and two different associates did their best to help me, even calling this store's manager, Marc. I also returned to the store and spoke with him. He said there was nothing he could do except email an account manager and that he would probably hear back in maybe 24-48 hours. He also said it was illegal to provide cash refunds, and then told the main Best Buy associate who called him that it was because the amount was too high. The main Best Buy people basically told me that the stores make their own policies on a lot of things and there is little they can do. WTF? Since when does a local store of a national chain have that kind of discretion? I have been a Best Buy customer forever, but no more.
Erick L was awesome, go talk to him if you're buying a laptop, tablet etc. By far the best (most friendly, knowledgeable etc)!
I enjoy going inside Best Buy in Greeley, Colo. to look around. The staff is friendly and always greet you and say goodbye on the way out.
Worst Best Buy in Colorado, employees are lazy idiots who know nothing about their products, and management encourages treating customers badly. Save some hassle, drive to the Best Buy in Fort Collins, it's worth the gas
