Gander Mountain - Geneva Store
Reviews
I was treated rudely and abruptly by the sale associate in the firearms department. He walked off before I even had a chance to even react…so I guess needing time to make a decision is not a consideration at your establishment, and it was not busy, there was only one other customer there. I have bought firearms and accessories at this store in the past, but never again. Unbelievable…you would think is was something personal. While I was waiting the other customer complained about the bad service and lack of knowledge by the sales crew also.
They have a gun selection and some stuff, but not everything. The people at the counter ask if you want to see anything when you walk up to the counter. They don't come back to you once they ask you. They definitely don't try to sell you on something. There is no one else working there except the girl at the register. She spent more time helping me than the gun counter staff. They never have any good .270 Win ammo. I was the unfortunate recipient of a Gander Mountain gift card recently. Unfortunate because I don't care for the store, and when you try to complete your order on their website, all of a sudden they have issues on their end, and expect me to come back. I could call, but I suspect no one on the other end would care to get my order correct. Cabelas or Bass Pro have nothing to fear.
dont waste your time/money. rude employees. you can get most thing cheaper elsewhere. they dont even have live bait anymore.
This store has a decent variety of products. The camo department is quite large as well as the footwear and camping. That being said the store is starting to become rundown. You notice the lack of enthusiasm or any trace of energy in the store under the florescent lights. The shelving is stark white and old fashioned. Products are unorganized and kinda just thrown where ever, often put on pegs but not bothered to change the price label. The roof leeks badly in several spots, the 4 associates I noticed in the entire store looked bored and never acknowledged us (not that I could blame them working there all day). It just seems this store is under some neglect-ant management and the standards to what this store opened up to have slid down hill over time. If you know what your looking for and the price your looking for then its not to much trouble. But my advice to this store is to get new management if you want to survive, because the sad state of the store made me want to leave and not come back.
It's a good store just beware they only have an archery tech there Wednesdays & Saturdays.