I have been here a couple of times and don't really have anything negative or positive to say about the place. It would be great if they served food, I suppose that is what keeps me away mostly. I might frequent it a bit more if I fancied a drink more often than I do, but until food is on the menu. I'll go to other establishments.

Seldom do I need to express a dislike for an establishment but I've had it with this place. The years have not been kind to this place. Conveniently placed by my home, I make appearances with friends enough for the bartenders to recognize me. I've experienced the bad service tango here enough to dismiss a bad mix drink, the small tabs being pocketed, lack of urgency when busy, a snide from a bartender, ordinary drinks at stiff stingy prices or shakers not being rinsed for new drinks. I'd even be humble enough to declare the pitiful attempt to upsell drinks, for example ordering 4 shot of well tequila & then charging & serving 4 patron shots in secrecy, just a penny pinching business. The snide & rude remark of "People don't use well drinks for shots" to myself & a female friend (who happens to be a manager of a bar) came complimentary with the notion that we weren't "people" in this sly establishment. What did it for me though makes all of the above feeble in comparison. A female companion & I were in the area so we had stop for a couple drinks. Upon ordering two beers, I asked her to simply start a $20 paid tab. Then upon ordering another round I owed $1.75. I gave her an additional $20 to apply to my tab leaving me with $18 to spend. I know this is a different method of paying but it's convenient & accountable. Closing time was just around the corner so I figured I'd leave $5 & ask for $13. Problem was, she claimed she had given me my change already. Second problem was, she didn't. I was sober, had no change other than 20's & had my female friend confirm that indeed she had not. She quickly became escalated & shouted that she wasn't a liar. I explained very calmly that it was simply an error & that I was willing to wait for the register to be counted. She became incredibly escalated & walked away to speak to a patron. The patron began to shout at us telling us we were scammers. He, in his drunk stupor, came to "escort" us on behalf of the bartender (who was painting us to all the patrons as atrocious thieves). We told the man that this matter didn't concern him. The bartender proceeded to, in a bit of panic mind you, threaten to call the cops. When we replied that we'd gladly wait she then asked him to get us out. The drunk goof procedded to physically try to push my female companion out when she yelled for him to stop. Finally, the one reasonable employee, a new bar-back consulted that cameras would assist this fiasco & asked what he could do for us in the moment. I gave him my number & asked to call once it's all sorted out. The next day, no call. I went during the day to speak with the manager & was told that their were no cameras. I made the point that in a situation like this the customer isn't liable for a mistake. She left to conduct an interview & came back much later to pretty much tell me, "Sorry. You made the mistake coming here. We're keeping your $18 but we can give you a complementary drink.". Not verbatim but the obvious tone. I laughed, took the complementary drink card & posted it on my fridge to show all my friends the fiasco this place put me through. They truly made an enemy of me. Blows my mind how they did it, but they did it.

My husband and I waited 30 minutes for the bartender to get our drinks. Bad service. She served several people before us. Never going back.

Crystal's great! Like the atmosphere!