Tired Hands Brewing Company
Reviews
Some of the reviews below are offensive. I have not experienced issues with the staff. I like the beer. It is craft beer with a capital C and may not be for everyone. I like to try different brews from time to time and this place fits the bill nicely. If I want something more standard, there are plenty of other places to go. I would give it 4.5 stars as the place isn't perfect. No beer garden. I struggle to find a seat more often than not. It's also a shame that there is only one cask conditioned pump. My favorite way of having beer.
I crossed my threshold in December, when I brought in 8 people and the bartender upstairs (some hipster, long haired, 80's look alike doof) ignored me. Straight up ignored me. My friends couldn't even believe it. They had to literally point to me to get me any service. And when I went downstairs to grab two beers (one for me and one for my girlfriend) they asked if they were both for me. Apparently only one beer a customer? Uhh what? Every bar, pub and microbrewery IN THE WORLD outside of this little brewpub in Ardmore, never questions two beers. Ok...weirdos. Get off your high horse... This place is run by pretentious (popular word on here as so many people bring that up about them) d bags. Owned, runned and operated. Let's take this for example. Their "Growler Fill Policy": We will fill only Tired Hands branded growlers. We built our tap towers to be THE specific height to accommodate both our 32oz and 64oz growlers. This allows for precise control when filling OUR growlers. When we fill other growler formats, we tend to lose a good bit of beer down the drain due to improper filling technique. We also give a good bit of beer away for free when filling various other growlers, as they max out at 68 oz. Stainless steel growlers are cool, but do not allow us to monitor fill levels and are also very difficult to inspect making the possibility of filling a moldy/dirty growler much more likely. Also, at the end of the day, we are exceedingly proud to put our name on what we make. Ego aside, we believe that this is only fair and hope you folks understand. Yeah, I saw on more than one occasion, a bartender SPILL beer while filling their OWN GROWLER. BUCK UP! You want the money. Nothing was specially crafted. Your Growlers look like everything else on the market. Sure, this place has good food. Very cool looking joint. And sure the beer is tasty. But I am over their attitude. There are tons of new breweries opening up every day with great customer service and just as good, if not, better beer to boot.
Jean has always been a good brewer even during his Iron Hill days. His beers are good but sometime extend into tastes that may be too sophisticated for the palette of the average beer drinker. At times, the beers border on art. The place is crowded because the food is great and the beers can be, at times, very good. But service is always the last mile. The "our beer is to good for you" attitude drips into every seam of the business. There's no reason for this except that Jean is not a restaurateur but an artisan. So the faux-intellectual staff tend to beer (bear) an attitude which ruins what could be one of the best beer experiences in the area.
I normally choose breweries based on their beer selection, which Tired Hands definitely delivered on, but their food selection blew my mind too. The cheese and charcuterie plates were phenomenal.
I can't agree with Mark Midura's review more. The beer is very very good, but the service leaves a lot to be desired. The best adjective I can find to describe our bartender (who looked like Fred Armisen) would be smug. Look I get that you guys are up and coming and popular, but when you are still small us beer nerds want to shoot the (crap) about the beers you guys brew. I tried several times to strike up a convo about their beer and I couldn't help but feel like I was a bother. It wasn't like they were super busy at the time either. Again the beer was very good, but with how many great breweries there are to choose from I likely won't be back.