Read the reviews after I got parked here for the night. The shower was the cleanest, best water pressure and hottest truck stop shower that I have had in a really long time. The bathrooms were spotless. Wendy's was great and all employees in the truck stop were super friendly. Not sure if all the reviewers are Pilot haters or if there is a new manager here or something but this is one of the most pleasant experiences I have had in a long time out on the road. Oh yeah, and to the person that said the parking lot is way too tight, you should learn to drive. I've been in way worse places.

This place is a dump!! The water buckets to wash your windows was frozen over. Garbage all over the floors. Bathrooms filthy. Waited in line 45min at Wendy's. Messed up my order which is ok on certain things because I'm not picky but to put my sandwich on loaf of bread was ridiculous

If you are reading these reviews and thinking, "Oh, it can't be that bad," think again. DO NOT stop here unless it is your very, VERY last resort. This place is every bit as disgusting, frustrating, and congested as the reviews say. You literally have to walk through trash just to get to the door. There must be locals doing that feces thing, because the bathrooms were still just as disgusting as the previous reviews said. After seeing the truth of those delightful tidbits, I didn't even give the Wendy's a chance to give me the poisoning it seems would be inevitable from an establishment of this questionable caliber. Just do yourself a favor and move on, and never look back.

My wife and I were traveling home through the ice storm on I-10, 12/31/2014, stopping at Pilot Travel Ctr 209 for a quick break and gas. She left her wallet somewhere in the store and it was full of personal info, cash and credit cards. About 2 hrs. later, she discovered the loss. Luckily, I had kept the receipt for the gas. We called the store and the staff informed us they had her wallet. Instead of traveling back to the store in the treacherous conditions, we asked if they could mail it to us. It arrived today in the same condition it was lost. Thanks so much Catherine Morel and staff at Pilot 209, Van Horn, TX.

looks like pilot and flying j has a policy that they would hire most rude staff at their truck stops and on top of that employees will insult you in every possible way. even if you complain at head office no action is taken. this is my last time i will ever visit a pilot or flying j. love's are much better.