Reviews
Love this place. They closed there location in Kingwood and we miss it dearly. We will still travel a distance to to get our usual and love the personal touch they give . Awesome people !!!
I've had better coffee in hospitals. It was very watery and what flavor that was there just tasted like old rancid coffee oils, as if they haven't cleaned their machine in a while. The lady said "we use a french roast for a full flavor ". I had an equally disappointing cup a few years ago and nothing has changed. Haven't had their espresso or espresso drinks, but if the can't make a plain cup of coffee, I'm afraid to buy anything else. I couldn't finish the coffee. I had two sips and couldn't tolerate it. The coffee was insultingly bad for a place claiming to be a coffee shop.
If you are incapable of opening your own store bought pastries, need help pouring sub-hotel coffee, and want to pay more than at-the-gas-station for your favorite treat, then this is the place for you. Any of these other locations are guaranteed to have better customer service. Unless customer service means that you are treated as an inconvenience, walked away from, and then have drive-thru orders taken in the middle of ordering. It wouldn't be a complete problem if I was served what I was ordered. The only reason to give this "coffee shop" any stars are the comfortable chairs and free wi-fi. Of course you can find these in your own home.
Not sure why all the negative comments. Been here twice now. The baristas are nice, attentive & make good coffee pretty fast. Their coffee is milder than I prefer, but it's not bad. I love the decor and seating. Plenty of tables & couches too.
This morning 11/14/13 i was there to buy my coffee and the girl at window seemed like she woke up, threw a sweater on and she went to work, she was rude and unfriendly. Closed the window, didn't give me a receipt and did not asked me if i needed something else. I believe Jitters Coffee is a very nice place and i love the quality but you can do much better when it comes to customer service. Have people that greets customers with a smile and a good morning or whatever the occasion.