Starbucks
Reviews
I love my chai lattes from Starbucks, so made a detour off I-20 on a road trip to this location. Sad the moment was spoiled by being treated as though I, the customer, was in the wrong for the employee's decision to change my order. I clearly asked for a specific temperature of 145. Bo biggie--just makes it so I can enjoy my drink right then (actually takes a little less time to make even lol). But for some reason Sarah at the register took it upon herself to change it to "Kids temp" (which is 15degrees colder--feels lukewarm to drink). Why? I have no idea. Plus she didnt say thank you or anything after I ordered, but ok. So when the barrista called out my order as "kids temp" I was annoyed but tried it anyway. Yup. Lukewarm. Yuck. So decided to get them to remake it--why should I deal w 15degrees colder when it's not what I ordered & paid for? When I took it back, I asked about it & Sarah said "140?" And I said "No, 145." But even if she thought I said 140--why change it 10 degrees even? Lol. It's not a big deal people, peeps. Just put in the order how the customer asks. Of course I received no apology, no nothing. The barrista, Aedens demeanor was pleasant but she just tossed the drink on the counter when she'd finished making it. Ok. At least I finally got my perfect chai :)
Holly is the best! California will love you!
We stopped here after a 6 hour drive had another 5 hours to go. They made the mocha frappuccino really good and it kept me awake for another couple of hours. They were a life saver.
Great
Good staff, great coffee, cant ask for better than that.
