Cheddar's Casual Cafe
Reviews

Went there for the first time for a Valentine's dinner with boyfriend and two small daughters, soo I don't know if my experience was due to how busy it was. However, it was just a huge mess service wise since we arrived. First a server that wasn't ours brought my oldest daughter her order WAY before the rest of our food, with the wrong side item. It was brought back correctly soon after. When I asked why it didn't come with the rest of the food, I was told that all our items were put in separately, which made zero sense but decided just to go with it since she tends to take a long time to eat. Then another server brought her order a third time. Had to remind our server I ordered a salad, so that I could actually get it before the rest of my meal. A different server came by with two plates that weren't even close to our order, had no idea where she was going, and had to go from table to table asking people if it was theirs. THEN someone comes out with every other part of our order, except for my boyfriend's. When I point that out, she walks off with it. I see our regular server again and ask if my steak was now sitting in the kitchen getting cold. A manager same out without me requesting to speak to her and apologizes for all the confusion. and tells us she's covering the bill except for the cocktails. So that was at least something. She says they're remaking my order since it was now cold. My boyfriend's burger comes out, minus his fries. He sends it back because it was cold and overcooked. They bring him his fries while he waits for another burger, so he wasn't able to eat them together. I finally get my order and it was fine, he finally got his burger and he wasn't impressed. Meanwhile my oldest is long finished with her food and sleeping with her head down on the table. The food was actually really good, sans my boyfriend's burger, but the service was a mess. A clear lack of communication among staff was displayed.

Service was horrible. The food was bad. My wife had the salmon and it was tough like rubber. The burger I had was dry.

Very good food with huge portions at great prices! Most is homemade and to die for. Drinks are cheap and have plenty of alcohol. Will not regret going.

Terrible Service. I just sat here 40 minutes just to be told my mom's order can't be filled....

Excellent food and food location. Only reason for giving 4 stars is sometimes the wait can be excessive and price is a bit high for some items, I would suggest reservations.