Bought my first handgun from KTP. Salesperson Angela was extremely helpful in helping me chose the right product. Very knowledgeable, friendly and confident in her profession. I'd definitely shop there again.

I have been a regular customer of KTP for the last four years. Over this time, I have seen consistently poor customer service by all but three gentlemen in the gun room. Scott, Jessie and Dana all deserve to be praised for their excellent service despite working in an environment where it is customary to treat clients with disdain. I have continued to shop here because they are convenient to the seacoast, the selection of outdoor clothing and fishing tackle is very good and the staff in the downstairs fishing area as well as the clothing floor have been atttentive and helpful. However, there is no reason for me to shop here anymore personally. Since KTP has the highest prices in the business, I will get my fishing and clothing items online where they are tax-free. And since I will never step foot into the gun room at KTP again, I will happily make the drive to Shooter's Outpost in Hooksett, NH where I can expect good service and lower prices.

Kittery Trading Post operates with a high commitment to authentic customer service, not unlike L.L. Bean. If a customer is not pleased with something bought at Kittery Trading Post, it can be returned or exchanged without any problem or hassle. If you do not like something you bought, the people at Kittery will help make it right. The staff is extraordinarily committed to delivering a high level of quality customer support and assistance. No doubt a lot of that comes from the fact that the Trading Post is a landmark in Kittery, Maine, and staffed largely by local residents who know the importance of an outstanding reputation. I would call Kittery Trading Post a "classy" store, and among the top favorite stores in America. The people who work there are true professionals.

I called for some information on a feel free kayak they didn't have it in stock so they asked for my information and that they will get back to me as soon as possible the next day they called back and gave me all the information I needed and informed me of a discount that would be available in a couple of months excellent customer service very satisfied customer.

Great place to find something warm for winter. We have been here many times, and always enjoy the complete outdoor shopping experience. A good place to pick up a gift for a friend, too.