Kowloon Village
Reviews
As a local resident it saddens me to need to write this review. The taste of the food is amazing but the very rude service and lack of consideration left a bad taste in my mouth. We ordered food from them and was told to come back to pick it up in 1 1/2 hours. We understood they were busy so that was fine. We go back at the time they told us and they made my husband wait an additional hour for the order. They did not offer an apology or explanation...not so much as I am sorry we left you waiting for an extra hour. They just tossed the bags of food on the counter and quickly ran in the back room. How much more effort would it have taken to say "I know your food is an hour later then we quoted you and I want you to know we are very sorry." Had that happened, I would not be writing this review. After the inconsiderate way the situation was handled I will never buy from them again. Totally uncalled for.
best chinese in western maine! two thumbs up!
