Woody's Surfside Island Rum & Grille
Reviews

After a long day at the pool, a group of us decided to go get some food at the neighborhood restaurant. Our waitress seemed taken back and completely overwhelm with our group. Our party consisted of 3 adults and 6 children (ranging from 11-7 years old) so no screaming toddlers so I'm sure where the problem stood (also they weren't busy from what we could see) I will say the food was good and our beers were cold. When it came time for our bill our waitress Shannon dropped it off, but failed to mention she had added gratuity to it. Why would you not have mentioned you add gratuity. Were you hopping to get doubled tipped?! Crazy part is we're all excellent trippers and was planning on giving well over the tip percentage of 20. Now that she added her own and failing to inform us, we didn't bother, kinda screwed herself. Next time tell your guest when you add gratuity to their check.

3stars is generous only because of the potential. Service is sub par always feel like I'm "bothering" a staff member with a request for food or drink. Wait ... That's why I'm here. Never a you're welcome or friendly smile. And the food is way overpriced for average tasting undersized portions. I'll probably go back but unfortunately because it's close.

Good food and very friendly waiters. Will put on the IA basketball game when ever I ask them to. I appreciate that.

Good Food - great service. Craig, Dave, Bill, Shawna and Ashley - excellent wait staff. They are a good part of why we visit often.

For my birthday, I wanted some good fried clams. We had eaten here once before, and when I tasted my dinner partner's clams, they were sweet and not overly breaded. My son joined us for dinner and had ribs that were an odd lump of meat with a few bones sticking out, which he only ate a little bit of. He said it tasted old and if it had been re-heated in a microwave. Yucky! My partner had the grouper sandwich, and while the first couple of bites were good, the remainder of the sandwich was bland. My clams were just OK - not the sweet clams I had tasted the first time around. Yep, my birthday dinner was ruined. I tried sending an e-mail to let them know why they lost a customer, but I never got a response. For the prices, which are the same at lunch and dinner, the food was definitely sub-par. I won't return.