When we'd go to watch something at the Sydney Entertainment Centre, we'd always book at the Novotel Rockford. At the end of our stay, I'd always swear NOT to book at the Rockford because the hotel is just bad (bad staff, bad breakfast, rooms too small, etc). I've now found a new place to stay: Novotel Sydney Central. From check-in to check-out (including post check-out), staff are consistently nice, friendly and always with a smile. The breakfast food buffet maybe have the same stuff you'll see all around Australia but they have a pancake maker. You can opt to have made-to-order eggs and coffee. Rooms are big. Bed is nice and firm. Pillows are good. WiFi is free to guest only (Rockford doesn't even give you free WiFi) and limits to up to 4 wireless clients per account. The check-in staff was more than willing to give us additional wireless login account (even though we didn't ask for it). Check-in staff even gave us free complimentary drinks vouchers ... for no reason at all! FRIENDLY and NICE! G'bye Novotel Rockford! The downside is the size of the elevators (how you can fit "16" people in a tiny lift, I have no idea) but I'm not going to take away a rating (you're not spending time in the lift).

I had the BEST time here! I had been treated to a night at this wonderful hotel by an organisation i was entertaining just around the corner and i really want to share my wonderful experience here. Firstly, the staff - I am not much of a Sydney girl, so to be here alone, i felt incredibly safe, in the prime location and in wonderful hands. All the beautiful people running this hotel; from working on the desk, taking luggage to storage to the cleaners, were so friendly, approachable, helpful and always acknowledged me by simply saying hello or asking if they could help. The beautiful ladies at the desk remembered my name when it was time for me to order a Taxi which was a lovely surprise! The gentleman who took my luggage into storage, was very considerate on how to handle my luggage and recognised it was fragile and moved it to a safer location on the trolly with no questions! One lovely gentleman also could see I was waiting around for an appointment in the lobby and he came over to check in and offer that i am more than welcome to stay in the building until i had to leave, and also offered me a lovely fresh apple from the counter while i do so! So thank you beautiful people for keeping a big smile on my face. You're wonderful. Second, the rooms. They were impeccably clean and well presented. I was of course very excited to be here and to some how have been booked a king room with two massive beds was just a huge bonus (I may have danced on them in excitement, sorry). I felt like a super star! I had plenty of snacks if i needed them, I had a big TV, a bath, a wardrobe, and huge windows to let all the light in. It was perfect! Thirdly, just the energy of the hotel. Everyone looked satisfied, they were being looked after and the hotel had the facilities to make everyone happy! Thank you Novotel Central. You made me very happy & I will absolutely be back! So if you are looking for somewhere to stay, book here & you will not be disappointed!

Had a date night with my beautiful wife on the weekend, got some laughs watching some comedy at the Factory Theatre and then had some drinks with a few friends at Gasoline Pony in Marrickville. Stayed the night at Novotel Sydney Central, have always heard good things about this place from my clients, but hadn't stayed over for a while. The newly refurbished rooms were very comfortable and well fitted out, bathrooms were elegant and the bed was just right. Buffet breakfast is one of my favorite things and I was not disappointed, good coffee and a sweet pastry always leaves me feeling good. All the staff we met were friendly and helpful. A good experience, liked it and would happily return.

Stayed 2 nights so I could go to TEDx Sydney, and the location was very central, although Google Maps kept confusing me by calling it Citigate. The reception staff were lovely and made every effort, including arranging a hot chocolate option in lieu of coffee for the second night. They have a pillow menu, but the pillow I requested wasn't available. No problem there, except housekeeping didn't call me til after 9 to let me know, and with an early start planned I could've done without being woken (I had figured they'd forgotten). Two other useful things to know: there's a taxi rank right outside the door, if you need it, and being in the heart of a student district there are plenty of budget eating options within very close walking distance.

I stayed here for two days. Ample public parking is next door for the guests. The hotel was well appointed and maintained, and it's in a decent location, central to all Haymarket. I would definitely come here again.