Fort Worth Grass & Stone
Reviews
We just left this place with the owner yelling at us!! We went in to the main office and the owner seemed inconvenienced by any questions we had. We were prepared to spend around $200.00 on crushed granite and flag stone. He ended up yelling at us so we are taking our business elsewhere. I can give the other employees credit, they were very friendly and helpful! When one of his employees saw him getting smart with us, he said " he can be a real a**hole sometimes". Take your business somewhere else!!
I walked in and was looking to purchase sod, stone, and soil. The man there was VERY rude and offered little to no help. I started off by telling him I was looking for sod and his only response was a sarcastic "okay...?" after a long pause he finally asks what I want, which was why I was there in the first place, to see what they had! To my disadvantage, I don't know what to buy so I was hoping to get some help but I guess I came to the wrong place. He seemed annoyed by me from the start and it seemed to get worse when I started asking about stone and soil, so I took that as him not wanting my business. I ended up going to OK SOD in Keller for the grass, and Fossil Creek Tree Farm for soil and I guess Home Depot it is for the stone! This guy may have just been having a bad day, but I will never purchase from here.
These reviews really almost scared me off from using this place. Being that there are almost no other choices in the area, I bit the bullet and gave them a try anyways. After using them, I can say that the bad reviews here seem completely unwarranted. I had no problems at all. I called ahead of time to ask if they had what I was looking for (bermuda sod). The girl who answered was helpful and polite. When I showed up, and told them what I needed they got me set up right away and were just as helpful. It's not even a week later, and my sod is already starting to take pretty well. I guess bad reviewers here don't realize they have to prep the area and then keep the sod watered down and then take it out on the supplier when it doesn't take? I don't know, but I would recommend this place personally. edit: This will be my second season with the turf I purchased here in my lawn. I have some parts that I seeded and the other parts are this sod. The whole lawn obviously went dormant through the winter, but now that we are headed into Spring the sodded areas are greening up very nicely, while the parts that I had seeded are still looking rather sad. just thought I'd add that bit on here
These reviews are ridiculous! As a Contractor & a Homeowner, I've been dealing with these guys for over 1 year now, and I always receive excellent service! Their yard is the cleanest around - everything is very easy to view, their office is spotless and their price list is very straightforward. I've never had a problem with their grass, stone or service. The deliveries arrive on time, the communication is excellent and the service is very fast. This is one of the best operated landscape-related businesses in the area - period! The fact is, most homeowners are ignorant about home improvements, and too often place the blame on the supplier, when in fact, they should hire a professional to perform this type of work. I see this all the time in my business... a homeowner purchases (sod) and then blames the supplier and complains about how their lawn looks. Upon inspection, I notice that they always just throw down the sod over a poorly prepped surface and then just expect it to grow - it begins to die within a matter of hours! Sod is very delicate and needs to be installed immediately and correctly, and watered tremendously in order to flourish. It's as simple as checking the internet, youtube, etc., to understand how to properly install something like this, but people refuse! Instead, they like to place them blame on someone else. Too many business reputations are made to suffer at the expense of homeowner ignorance! As a fellow business owner, I have to say - the customer is "not always right."
GREAT service. Great variety. VERY helpful. I would encourage everyone to check out Fort Worth Grass & Stone for their landscaping needs!