I took my car here to be diagnosed. They told me it would be $425 before tax and a timing belt would fix it. My car has an "interference engine" so it was odd to me but they called my wife and told her it would fix the issue. They replaced the parts and never called. So I call them to see whats up. The mechanic says he has replaced the parts but "he just can't get it running right". The next day he calls and says it will be another $1400 for the valves to be replaced. I go into the office since it is my car and they lie to me saying it is a "non interference engine". A quick google search for 2002 Kia Spectra will tell you it is an interference engine and these additional parts should have been part of the initial diagnostic. Long story short don't take your car here, they were not truthful about the situation and apparently have no idea what they are doing and expect people to believe them because they are "Mechanics".

We were browsing the internet when we ran across a vehicle we were interested in. We called and told Randy we were interested and that we were going to go through our own bank. He said "banks don't usually lend money on vehicles, They usually only do mortgages." I explained that we have done business with them several times and he said " Okay, go ahead and fill out the credit app and I will wait for you to call and see if your bank can do anything." We went ahead and contacted our bank and told them what we wanted to do and they said " Okay, let me run the numbers and call you back." So we waited and the bank called and said they wanted too much for it and to offer them a certain amount. We called and before we could even make an offer he said that he wouldn't be able to loan us the money because our trade was only valued at $2700 and the vehicle was ten years old and that his bank wouldn't loan us the money based on our credit. So I asked what do you mean our credit, I thought you understood that we were going to go through our bank. Long story short, He ran our credit before we told him to and he dropped our score. He reported a low 600 when I keep a check on my credit and I am a high 600( which I verified after this call) and after all this when I made an offer that was reasonable and based off of my banks NADA value, He didn't even hesitate to say " No but you can pay the difference down" Sorry guy but I wasn't born yesterday and my bank and I looked up the current value of my trade in and in fair condition, which its good and could possibly go to very good, It values at $4700. My recommendation is they are crooked car salesman like most of them and I will never buy a vehicle from Kings Automotive in Ashland City TN. My trade in plus the offer I made was more than the vehicle was to begin with. I also got a speech about some internet price which I'm still trying to understand why the price on the internet is different from if you show up at the dealer. We got the price from the internet and had not stepped one foot out the door to go to the dealership yet.The price on the internet should be the same at the dealer Right? I wish I could find a decent car dealership that wasn't a crook and P.S. He then told me that he didn't recall us telling him to wait to run our credit so now my wife is a liar I guess.

I would not even give it 1 star if that was a choice. I will NEVER, EVER take any of my vehicles to King Automotive in Ashland City TN. The manager thinks he can just do whatever work or order whatever parts he thinks that needs to fix the problem WITHOUT contacting the customer. No communication at all!!! Never calls.....we always have to call to see what is happening with our vehicle. Then after the fact, we find out what he has took upon himself to do, WITHOUT a single phone call. Very, very disgusted with the service and fake personality of the manager (won't mention a name). I WILL NOT RECOMMEND THIS PLACE TO ANYONE EVER!!!

These guys are one of the very few places in the whole state that were open. Though they were swamped with work, they still took a look at my ride, and patched it up. Staff is friendly and helpful.

Our car still runs good! Glad we did business with them.