Have been a loyal Tim Horton coffee drinker for years. In fact for those of you that don't know, they put Dunkin Donuts coffee to shame. A native of Mason, OH I have lived in Buffalo NY for many years before recently relocating. While in Buffalo I developed a strong taste for their coffee, and was pleasantly surprised to have discovered this location (there are none in Charlotte, NC). Sadly, this location is awful! I mean awful. Was served burned coffee on more then one location, they were also out of hash browns, ketchup, certain bagels & donuts the two times I was there (yeah they bake their own). The manager on duty seemed in a constant panic and her staff couldn't keep orders straight to save their lives. Not sure what else to say about this Timmy's except that they will not be in business for long if this is typically customer service. I will not be going back.

love tim's but, they never have any chicken sandwiches when I go there.... that's why they get a 3 instead of a 4

I'm from the South. Don't see this chain there. It's a pleasantly different take on fast food--for breakfast and lunch alike. This location is a good example of the brand. Friendly, quiet, and good food.

i agree that i dislike the new "fresh" flash frozen products that tim hortons now uses, however they do not taste completely raunchy unless they have been improperly prepared, or handed before production. they thaw Very quickly, like with in a few seconds so they need to be baked immediately, and if they are not stored properly in freezer, are burned easily. i would not recommend this location from personal experience of rude, clueless employees, a very cheap owner who cuts corners, wrong orders being received, and very UNfresh coffee and food, as well as iffy preparation techniques by most, but for the Canadians heading south to Florida, this is the LAST location on your way down. It is 24 hours , including the lobby. Id get out ,go in and ask for a new pot... it also ask them to freshly prepare your donuts since they do only take a few seconds. they will be gooey , but you will know they are 'fresh'! Having been employed in both Canada, and the USA by Tim Horton's in the past, and being Canadian, I am very sad to see where the company has gone since the late 90's

I accidentally found Tim Hortons. I took a different route home b/c of traffic and noticed the Tim Horton's sign advertising their coffee. I decided to give it a try. WOW. It was so good I went back 3 hours later to get another cup. I am extremely fussy about my coffee so no doubt this coffee is out of this world. It is not overly strong or bitter, nor is it anywhere near weak. They also don't serve it at scalding hot temperatures, so you can actually enjoy it the minute you get it. I would say it has a warm, rich, nutty flavor and packs a good 'wake up' punch. It reminds me of the coffee you get during dessert at a very upscale restaurant. Now that I've thought abuot it, I'm going to go get a cup! Oh, I should mention, a large cup was around $1.70 - amazing price for this coffee.