Coop's Den Restaurant & Lounge
Reviews
This weekend I had the WORST experience ever at Coop’s Den. Please consider this a public service announcement to AVOID this place by any means necessary. 1) There is a $5 cover charge to enter this restaurant. And the manner in which this fee is collected is quite aggressive. Those tasked with greeting guests are quite unpleasant, and have no limits in nagging patrons for the $5 fee. Why on EARTH would they charge anyone to simply enter? This should have been a red flag for me to turn right around. 2) There is a $50 charge to make a reservation. If you decide that this is just absurd and then arrive at the restaurant with a party of five or more, it’s likely your entire party will not sit together. My visit to Coop's Den included a party of seven. We were sat at two booths across the aisle from each other. The reason for this was the lack of availability of tables. This was completely untrue from looking at the room, and accommodations could have been made. The unpleasant door staff made the decision not to accommodate our party. Once seated, an additional room was illuminated with plenty of tables already set for groups of eight! When we requested to be moved, we were told no because the larger tables were zoned for another waitress. And to be clear, this message was delivered by the restaurant manager/owner. Really? 3) The service at this restaurant is terrible! After being seated, we received NO wait staff attention for close to 30 minutes. When bringing this to attention, we were told there was a "miscommunication" in who was assigned to our table. Once we identified our server, it took close to another 30 minutes to order and receive drinks. I could go on and on here with the lack of friendliness, attention to our needs or the simplicity of providing water for ALL those seated - not just half the party. If I did that, this review would not be digestible for anyone. 4) I don't know where to start with the food here. What you need to know is that it's disgusting. And typically I would not make a statement like this because taste is a personal preference. In this instance I feel comfortable making the assumption that NO ONE will enjoy this food. The fish is fishy, there is no seasoning used and whatever you do AVOID the mac and cheese at all cost - seriously! 5) Despite the lack of service or quality food - this "restaurant" has the NERVE to have a dress code. Gym shoes and hats are not allowed past 8pm. This rule is not widely publicized, but is veraciously impressed upon patrons. The recommendation for those wearing gym shoes is to visit Walmart for the appropriate attire. What a disaster. I was there to celebrate a family member's birthday. Unfortunately, the experience was ruined by Coop's Den's. If I were you, I would RUN RUN RUN as recommended on Yelp. As for you Coop, I recommend a transition in business model. One that is similar to Ed Debevic’s. One in which terrible service is the goal. You’ve already got it nailed – down to a science!
Been twice. Good food, ok drinks, great bands, dancing!!
I had the fedichini Alfredo with chicken and it was fantastic. My husband had the coops burger with blue cheese and he wished he had it with provolone. It was a great place to go, there weren't too many people there either, the bartenders were great to talk to also.
Never had Italian sausage on a burger before....wow...love it. Staff was very friendly and talkative. The employees said they usually don't get busy until later...around 7 or 8. Great place...just wish they had more micro brew beer selections...I wanted to order an IPA or other dark beer but they didn't have it.
Beautiful, lovely setting. Food was delicious The live bane was awesome