Highway robbery! I have been to the water park with family and stayed elsewhere but the kids wanted to stay there this time. The rooms are in no way worth the cost, the restaurant food and service was lousy.The hotel staff was rude, unprofessional, and lacked basic customer service skills. Complaint to the manager was futile and you could tell why the other employees were the way they were. Do yourself a favor buy the water park passes, stay at the Super 8, and use the money you save to buy yourself a nice meal in town.

If there was another place that we could go in Storm Lake we would. Took a while to find power outlets that worked. The WiFi was intermittent. The shower was full of hard water stains and in need of repair. The first room they gave us had a deck door that didn't work. when we talked to the front desk about it they did move us to a different room. However they downgraded us from a suite to a regular room. The furniture could have used a good vacuuming. There was quite a bit of dust that kicked up when we sat diwn. Not worth the $200 we spent for the night.

Another year, another disappointment. The only thing that this hotel has going for it is the realistic lack of other options in Storm Lake. Pro's - for the first time in five years, the water park was working AND the water was heated. Usually its one or the other, but not both. Con's - After a number of years, this hotel is starting to show serious signs of wear and tear with absolutely no evidence of reinvestment into the property. This is acceptable in a Super 8, but not at a $140 per night hotel room. Just a few examples: Our entertainment center had the doors ripped off. The wallpaper had a rip in it, no extra pillows or blankets in the closet. Still running with console televisions (Welcome to 2014 folks). No microwaves in the rooms. The food at the Regatta Grill was served cold....again. Oh....and for the second year in a row, someone came home drunk from the bar at two in the morning and spend the next hour banging around, yelling, fighting, etc. Bottom Line: I expect all of the above at a two star, $75 per night hotel. I expect a bit more at $140 per night.

I first choice to stay in Storm Lake when on business. It's a class on its own compared to the other Hotels/Motels available. Even brought my family once and we enjoyed the water park. Just on my way to go there again.

I read all of these reviews after we booked our stay! And I must say I was a little hesitant as to how the trip was going to go over after reading some BAD reviews. BUT Im happy to announce we had a TERRIFIC time here! We are a young couple with 4 Small children ( 1,4,6,8) and we were looking for a nice place to take our children to run off some energy!! The check in process was VERY fast and simple, they gave us all the details of our stay and events that were being held that evening! Our was was spectacular, and very neat! The pool was nice and warm, and very clean. Alllll of the staff was very helpful and professional! The buffet in the resturant is perfect for picky kids and priced decently. I would reccommend this resort to anyone with small children!!! WE WILL BE BACK!!!!