Safeway
Reviews
This store has been going down hill for awhile. All shifts seem to be running on a skeleton crew and the lines have never been longer. When the clerks call for assistance from management the response is slow. The shelves are poorly stocked and items are not available on a regular basis. The produce is the worst it has ever been. There are always out of date and rotten bags of salad, vegetables and fruit. The maintenance of equipment including coolers and check stand scales and conveyor belts is not a priority. Today for example, the beer was warm because the coolers have been broken for weeks. NFL playoffs are starting this weekend and there is no cold beer? The high quality of work from the clerks and crew it the only positive thing about this store.
We went in to get corn on the cob for a cookout and they had none, zero, zilch, nada. You know, we were really looking forward to having it with BBQ steaks. We walked out without buying anything. We won't rely on this store to have advertsed specials.
Normally the service at my local McKlinleyville Safeway is great; never any complaints....but tonight was a different story. This terrible experience had nothing to do with the staff - I felt for each and every one of them. They were obviously very short staffed, and on a busy Friday evening. The two lines for the check-out were beyond unbelievable. Both lines (for the 15 items or less and regular) reached the distance of the store. By the time I actually reached the register, my line had apparently begun to swirl around through the produce section of the store. The checker, Casey, apologized, as did the bagger - but this was not at all their fault. They both looked very stressed out - the whole scene was crazy. Everyone was so amazed at how long the lines had become and how quickly they were growing! McKinleyville Safeway - please don't let this happen again. It's not fair to your customers or your employees. If I'm in this situation again, I'll walk and leave my cart behind. Very disappointed.
have to say the hot dogs are out of this world. they can't be beat at this location
Great staff. I enjoy managing them very much.
