Marley's A Taste of the Caribbean
Reviews
This was a great place! After reading the reviews we were a bit hesitant to try for dinner tonight, but I'm glad we did! The crab dip was awesome! The service was a little slow seeing as how we were one of 3 tables, but our server Oliver was very nice and the food was worth the wait! Would definitely recommend!!
Best place and service all the way through from greeting to leaving and seems we got the best server too. Surf and Turf was our main course and it was spectacular! A must try before leaving Dell's. Thanks Kalie! For being a great server! Definitely gonna request for you next time! 😊 P.S. I don't usually leave reviews whatsoever! Worthy one here.. 5/31/2014
We have gone to Marley's every year we visit the Dells. Sometimes that is a few times a year. I also visit Marley's when I am on town on business. On this occasion I was in town for both business and pleasure. My family and I went to Marley's for dinner tonight and the experience has me reeling still. We arrived around 8pm. We were seated promptly, and that is about the only positive thing I can say about the visit. After we were seated it took about 10 minutes for our server to come to the table. By that time we had already decided what we were going to order. We ordered our drinks and meal immediately. Wen the drinks arrived, the server (we will call him Bob) mixed up the drinks and gave regular soda to the diabetic at the table. This is not a small thing, this could have hurt someone. I did not get upset, but pointed out when we needed a refill that he had switched them up and that a switch up like that may seem minor but it could hurt someone. I have never received such attitude from a waiter. Beofre we got our food, my husband took our 5 year old son to use the restroom. The partition between the urinals FELL OFF THE WALL nearly hitting my son in the head and slamming into my husband's knee. There is a nice welt and bruise there. Management was notified immediately that a piece of the wall that was supposed to be SCREWED IN fell out of the wall and injured him. The manager on duty was less than concerned. She gave my husband an incident report form to fill out and that was pretty much it....she did not come to the table to see how he was doing, did not even comp his soda, no offer of anything to help remedy the situation or to offer good customer service to make it right. THERE WAS NO CONCERN AT ALL!!!! Our food FINALLY arrives and the side of ranch dressing I had ordered to dip my fries in was spilled all over my sandwich. I was obviously not pleased with the soggy bun but Bob could care less. He slammed the plates down (yes, SLAMMED!) and waltzed away. That was the last time I saw him until he came to slap the bill down in front of us. The bill was close to $50....I barely touched my food nor did my husband. He is at the local gas station now picking up snacks because we are so hungry. As we were finishing up, the grand finale of the whole evening, a little kid was peeing in the lawn right behind our table. I am absolutely flummoxed at the lack of offering anything to my husband for being HURT! I didn't need the meal comp's. This was a meal that would be expensed anyhow. It is the GESTURE. Marley's never again! I will be writing this review anywhere I can publish it.....
We were at this restaurant on August 1st. We were VERY DISAPPOINTED!!!!! The waiter that took care of us brought plates for the appetizers. When passing them out one had food on it. When I told the waiter he said nothing. He did not bring back a CLEAN plate!!! Then when the food was brought to the table, they gave my husband the wrong ribs! Then to top it all off the tip was $28.00!!!!! Which was way to much for the service we got. So I would not suggest this place at all. I would rate this place very poor!!!!!!! Thank You Sharon Russell
The restaurant looks nice and has some decent food. We ordered a few entrees and one of us ordered the coconut rice as a side. When the food came out the coconut rice didn't taste like coconut at all and had beans in it and it was spicy. When we asked the waitress if we could choose a different side because this is not anything like what was expected, she said we would have to be charged for a different side so we wanted to speak to the manager. When the manager came out she gave us a hard time about getting a different side and only offered a couple options as a replacement but did replace it with basic fries. In my opinion if they described their dishes or sides better on the menu so people know what to expect and they aim to make sure customers are happy with their food more than being stingy about a side they would be better off. (Why call it coconut rice and have it be a spicy bean rice?) Word of mouth is more powerful than they think it is. Be sure to ask about everything when you order it.