Dunkin' Donuts
Reviews
Here's a copy of my TripAdvisor review. As a former traveling investigator, I've probably been to over 50 different DD locations across the US. The one thing I have always appreciated was their consistency of quality (although a tad pricey IMO), but it is what it is. The one "treat" that I have enjoyed over the recent past is their "Hash Rounds" to compliment my breakfast sandwich. Although I've never really "counted" how many were in the serving (until today), I always felt the amount served was "ample" for the price. Well, this morning, I visited the only DD in Maryville, TN and ordered a chicken biscuit combo with an iced coffee, a bacon, egg & cheese croissant and a second order of hash rounds. When I got to the window, I handed the cashier a $10, only to realize the tab was $10.92? I assumed I would be getting back about $2.00! As I pulled away from the drive-thru, I decided to park and check my order and make sure I wasn't overcharged for an additional sandwich or something. To my dismay (and disappointment), I found each bag of hash rounds was less than half full. I then parked and went inside to inquire. I was advised DD had changed the quantity from 9 down to only 6. Although it doesn't seem like much, but that's a 33% decrease. As I drove away in disgust, and after eating my whole 6 hash rounds, I decided to have my chicken biscuit. Of course, by now I'm about 10 minutes away only to find the center of the biscuit still "raw". Upon my return to the house, I decided to call a different DD located on Northshore Drive, which I have ordered hash rounds before. When questioned as to the quantity of an order, I was advised they typically serve 9 hash rounds per order. My recommendation, if you're in Maryville, TN and in the mood for a donut, most of the convenience stores stock Krispy Kreme donuts and Mickey D's serves a pretty close cup of coffee for $0.99 (any size)! Needless to say, I will not be returning to this Maryville, TN location.
