Susquehanna Ale House
Reviews
The worst place on 22 the customer service is horrible the managers will do nothing to help. They argue with customers about food items that are clearly wrong degrading them. Managers dont even know the specials. I would never ever go back to this place!!
Wanted to try this place tonight. Went in and sat down...waited 7 to 10 minutes and no one said a word to us. We were the only people sitting in the dining area...about 6 people at the bar. Bartender looked at us but never said a word. Felt like we shouldn't be there...like we were intruding on a private party. Got up and left.
Bar Tender was very disrespectful to me and the people I came with, I believe her name was Katherine, would not recommend this place to anyone..this woman was the slowest I have ever seen with drinks, I felt as though she would only accommodate the people she knew as regulars and if you did not know her she did not care about your service experience, when asked she gave smug remarks. Food is not all that great and the bar is too small, cigarette smoke is everywhere and make eating hard to begin with. Will not be back.
Went there last week, I was sorry I ever went, never have i experienced such an inexperienced bar tender, Was a female with dyed hair was looking crazy, I dont judge but I do when service sucks, not very friendly and hard to get a drink and just relax, She did not seem to be helping anyone, only talking and flirting, This is not the place to go if your looking for any sort of time, maybe if they fire that woman the place would be better, Management needs to fix this.. Maybe return years from now just to see
Best place in town if you want a great burger some good service and a beer selection to rival any other in Hburg. Stop in- you wont be disappointed-
