Applebee's
Reviews
I ate there on 12/10/14. I was just after the noon rush, about 1:30. The new burgers they have on their menu are great. They make a big deal with all the advertisement about free fries. When my plate came out I noticed there was a very small portion of fries. I thought well that should not be a problem since it is free refills on fries. I guess you have to ask for a refill on fries. My waitress or the manager never offered. It is healthier for me not to have a second small helping of fries, but if you want fries, be prepared to ask for them. The manager had a very warm and friendly personality but she did spent about 10 minutes visiting with an employee who was off and eating lunch at the restaurant. She did offer to get me a drink refill after she was finished talking to the employee. The waitress was pleasant, not real friendly, but not rude at all. My wife and I usually eat together. Today I was traveling and she was not with me. If I had my wife with me to keep me company I probably would not have noticed very much of this at all. I was alone and had nothing to do but notice my surroundings. Overall average, not really that warm neighborhood feel the advertisements are calling out. If I am back in town I would give them another visit, maybe next time will be better.
Messed up both my wife's appetizer and main entree orders. The doublecrunch shrimp I had was burnt and overcooked as well. The waitress was borderline inattentive. I will never return to eat here.
They have the worst customer service. Walked in, was not greeted. Walked to the bar, bar tender didn't even acknowledge us. So after 5 mins I was not about to waist my time. We were seen walk in by others so no excuse in my opinion. Short staffed or not it's the managers responsibility to take care of every customer that walks in.
There was a hair in my fish and chips. Sure, it had been deep fried but it was still unpleasant. The manager was very apologetic and he comped our whole meal. So he rescued their reputation as far as I'm concerned. Good Service makes up for a big mistake in this case.
Went Saturday night after work and they had karaoke night. Which sucked to the 10th degree. Service was horrible. Took for ever to get drinks. Not a good place to be
