Don's Ford Subaru and Carbone BMW
Reviews
Doing business with Jim Worden and Jim Marino was a GREAT experience. They answered all our questions and got us a fantastic deal on our new Subaru forester. We will definitely recommend our friends to these 2 fine gentlemen at your dealership. P.S. We just LOVE our new Subaru Forester!!!!!
I had a great experience purchasing my new 2015 STi. Sam Foster was great in helping answer all my questions and even took some calls from me on his days off to answer questions I had about the purchase. He even followed up after the purchase to make sure everything was going well for me. 5/5 Would recommend this dealership to anyone in the market for a new vehicle.
What a great experience it was working with the folks at Carbone Auto Group. We were in the market for a very specific truck. It was not easy to find and we were very particular about the options we wanted. Not only did they help us find EXACTLY what we wanted, but our sales person was so patient and thorough with us during the entire process. The customer service we received was second to none. He made our priorities his priorities and we couldn't be happier!
Recently bought a Subaru at Don's Ford Subaru. The staff there were proactive, friendly and went out of their way to make my experience simple and straightforward. We were buying the car out of state and registering it in another state and they executed all of the details and made sure we weren't going to run into any hassles. When we needed to pick up the car on a Sunday, they made that happen for us even though the dealership was otherwise closed. They also gave us the best price around. I would definitely buy a car from Don's again.
My family and I were on long vacation drive from Ohio to Maine, and our Subaru had problems. Utica was the closest Subaru dealership around. Despite the fact they were booked solid for most of the day, they let us come and allowed a technician to test ride car right away. After their initial assessment, they said they could get it into garage for more careful look-see and repair in a couple of hours. They did this well within a couple of hours, and found out problem required parts that they could not get until after weekend. But they also us know car was probably safe to drive anyway for rest of trip (which it was). After all their work, they did not even charge us! Everyone from Stephanie to John were extremely courteous, polite and helpful. And they had a fantastic waiting area with free wifi and snacks&drinks that kept my 2 kids happy and complaint-free during the wait. Thanks for giving us a piece of mind for our vacation!