Sutherlands
Reviews
I went to the Sutherlands location in Fulton Mo. to purchase an electric caliper, upon inspecting the caliper I noticed the battery was almost dead and needed to be replaced, the salesman told me if you hold it at an angle you could read it and informed me that the battery was NOT bad! When i went to the check out the cashier looked at it and confirmed it needed replaced and looked to see if they had a new battery. unfortunately they did not have one. The cashier said i could possibly get a discount, when she ask the salesman if she could discount the electric caliper for having a dead battery the salesman said "NO, that is the way they all come! " apparently if something comes with a battery included and its weak or dead Sutherlands does not care. Poor customer service. i doubt I will give Sutherlands anymore business.. Th cashier was friendly and helpful tho, I will give them that.
