Very Disappointing! I had not been to a Big Boys in years until I went to Bad Axe with my sister. We had to wait over 30 minutes in an uncrowded, somewhat dirty, room. We hoped it was worth the wait but it was absolutely horrible. The food tasted like nursing home food and the breakfast sausage was cooked so long it looked like the bottom of my army boot.The service was worse than the food. Our waitress was incredibly rude and she never refilled our coffee nor apologized for the extensive wait. We had to call out the Manager after dealing with the poorly trained wait staff. I just wanted to get sausage that was not sitting around since the last time the Lions were in the playoffs. We saw the problems stem from the Manager who was obnoxious as all get out. The Owner was just hanging around and not correcting her staff. Wow, she is a real entrepreneur, allowing her staff to be rude and serve over-cooked food.

The workers were nice, the food was good, but I was in there on Sunday 11/2/14 and a believe the owner was there and I heard her name was Darcie but I don't know for sure, but she ruined my experience for the last time, I could tell that her being there put her staff under a lot of stress, The way she talked to them, it even looked like some of them had been crying, well put it this way, I am surprised she has anyone working for her at all, I have been there on several occasions where she has been there and she has always seemed like a very unkind and unappreciative owner towards her employees. Maybe I will return some day if it ever come under new owners.

My friend took me to the Big Boy in Bad Axe recently for my birthday. We ordered breakfast. I always order my rye toast dry, well done. When I received my breakfast my toast was plastered with butter. I called the waitress over and repeated how I had ordered my toast. She picked it up and as she walked away she said, "You didn't order it that way.” I said, "Yes, I did, and that's not the way to talk to a customer." I waited for my toast; my food was getting cold. I said, "I shouldn't have to pay for my breakfast." Jessica, the manager, came over with a plate of light toast & said sarcastically, "I knew it was you. You always have a problem & you are paying for your breakfast.” I told her not to talk to me like that, and if they got it right the first time I wouldn't have to send it back. She ran off. Someone finally brought me the toast the way I’d ordered it. My breakfast was colder. I ate part of it. I asked to see Darcey, the owner. Darcey came over with a scowl on her face. I knew she’d been told what had happened. I tried to explain anyway. She said she hadn't been there, and Jessica was in the kitchen crying. ABOUT WHAT!!! My friend, who’d been observing the entire situation, told Darcey exactly what had happened, word for word and in what order, and how Darcey should have handled it. Darcey went to the register and spoke with a man who was checking out, and he said he was just happy when the waitresses smiled at him. We were just behind them, and Darcey looked at me to make sure I had heard him. My friend paid for our breakfast. At the register Darcey was staring at me with a shit eating grin on her face. She’d obviously found pleasure in my displeasure and embarrassment. She said Happy Birthday to me in a sarcastic tone. LIKE HELL!!! I can’t believe the owner of a restaurant would handle a situation in this way. She has no class and is a despicable person!

Stopped in last week for lunch on my way back to PA after visiting friends in Bay City. Ordered the sourdough tuna melt. What a mistake! Midway through Ohio I had to stop for a hotel room because of my severe cramping, vomiting, diarrhea, and dizziness. It was the worst food poisoning I've ever had! Two nights and $200 later, I was able to drive home to PA. Usually I drive from Bay City to PA in 12 hours. I should have known better than to eat here. The place needs a good cleaning, to say the least.

A great place for low expectations. Low quality food with usual minimum wage help. Not worth going out of your way, not even worth going.