My first Applebee's experience was a flop. It took 15min to get a drink, and both of drinks had bugs in them. (likely from a dirty margarita shaker) The food was O.K., but I'm not running back for more. When we got the check the drinks we sent back were on the bill, and no discount was offered. We asked them to take the drinks off, they did. When we paid, their credit card network went down, and we had to wait or pay cash. We paid cash, and the waitress made change from her purse. This made me feel like she was putting our check in her pocket, and keeping the money from what should be a free meal. We have a gift certificate we couldn't use, and I'm not sure if we ever will. We didn't hate it, because the people were friendly, and it had been a bad day anyway. This whole experience actually made a bad day laughable. Really? no discount, or gift certificate for a clear health code violation?

This place has gone downhill. I used to go with my husband and his family sometimes twice a week. We looked forward to seeing our favorite waiter, but he no longer works there. (I heard through the grapevine he was fired, which to me seems absurd!) The manager rubs me the wrong way. Do yourselves a favor and head over to the 99's in Topsham or something. You'll get treated a lot better!

I was going through the application process at Applebee's and I was really disappointed with the lack of professionalism from the managerial staff. To start, I called ahead and scheduled a time I could come in and hand my resume directly to a manager, which was Barbara. On first impression the chances of me working there seemed promising. The meeting went smoothly, she seemed interested in employing me and scheduled me and interview with Dave for 2 days later. I arrived at my interview 10 minutes early and asked the host for Dave. Dave came out to meet me, but was clueless about our interview. He also told me we couldn't have an official interview until I applied online (a little tid bit Barbara forgot to mention), which takes at least 24 hours to process. We only had time for a small chat and then I left and went home. After commuting 30 minutes each way, I got home. Feeling a little bothered by their lack of communication I later called Barbara. I told her I felt I had wasted my time due to their lack of communication and wasn't quite convinced about applying online. She took little blame for her part in the miscommunication and said that she had cleared it with Dave. I told her Dave was seemingly unaware when I arrived. I said I felt my professionalism wasn't really being met mutually seeing as no one was willing to take blame for the situation or offer me any sort of compensation for wasting my whole day and plans I had the previous night. She retorted that "sometimes things slip through the cracks, that's just life." and that she couldn't in any way compensate me at all. I told her if wasting my time isn't viewed as any sort of issue then I have no interest in working at their establishment. Sorry these issues couldn't have been resolved. Sincerely, -Ned