Reviews
We had dinner tonight at Casey Jones and everything was perfect. I was pleasantly surprised because other Google reviews were not enthusiastic but they were also quite old. The food was perfect and the service impeccable. As a plus there are several gluten free options which were delicious. Really looking forward to going back!
I have been very disappointed in the service the last several times I have been to Casey's. At one time this was my favorite restaurant! But it seems like they train the wait staff to have a certain air that is not hospitable or friendly. Not outwardly rude but just on the hairy edge. Definitely not attentive or responsive to issues. A dinner last year came out horrible and I asked for a replacement, the waiter refused. Another day I brought my staff in for lunch, and drink orders were missed, late, etc with no apologies or efforts to correct, last week I had cream of crab soup with a LOT of shells... brought it to staff attention, and I got an "OK" with no apology, no offer to make it right. And that's the way they roll at Casey Jones anymore. For the price, they should do better and they used to.
Over the years this place has gone up and down and down... I dont think they can keep a good kitchen crew or good servers. There are a few that have stayed but it is so inconsistent. Food is good but the service could use some "What else can I interest you in?" instead of "OK here is the check"
I enjoyed the food the prime rib was excellent
Lousy service. Overpriced food. Not particularly friendly or customer-oriented. Was good at one time, many years ago.
