DON'T LEAVE STUFF IN YOUR ROOM - IT WILL BE STOLEN! I recently stayed at the Hyatt Regency for a medical research conference Nov 2 - 4th. The hotel at best was mediocre (old rooms, loud heater) but the kicker was that I left some expensive shoes there by accident when I checked out. I had a small suitcase that I carried on both ways and my bag was never left unattended. When I got back home, I tried calling Lost and Found a few times as soon I unpacked. After trying for two days straight (also left messages), they assured me that they would "look into things". That was 10 days ago. I still haven't heard a response. Either one of the staff members found these shoes and took them or they didn't clean the room well enough to find them, and the next guests found them. Either way - I will NEVER STAY HERE AGAIN.

The room and the pool weren't bad. But I brought my PS4 but they do not let you hookup anything to the tv HDMI. That was terrible.

I was questioning wether or not I should travel, due to the ebola scares around the nation, and I decided to go ahead and take the risk. Now looking back, I wish I had stayed home! The hotel was absolutely horrible, the maids came knocking persistently to clean even though I had the do not disturb sign on the door! Then, when they did clean, they did not change my towels. I called the front desk to ask for some new towels, and it took them an hour to bring them! I also asked for a wake-up call at 6 a.m. so I could catch my flight at 9:00, and they called me at 6:25. I would not recommend this hotel to anyone.

Old, muggy rooms and pathetic customer service. Avoid it like the plague! I have had more problems with this place than all other Hyatts put together. And trust me i stay at a lot of Hyatts.

We stayed overnight here on 04/05/2014 the hotel and staff was super nice room was nice and clean. However once we got on the road I realized valet parking had stolen my phone charger out of my car. I called on 04/06/2014 to report it and they said you have to make a report while there. I stated I did not think I needed to inventory my car before I left that I paid for a service. Manager was extremely rude and told me basically there was nothing he can do and didn't even offer an apology. I called back this morning and spoke to the manager he said that he cant believe it they have long time employees and never have issues. I said I understood that but I am 10000 percent sure that they took it . It was plugged in when valet took my car away. He says he will investigate and ask around and call back tomorrow. I do not think that I will hear back from them. Please think twice about staying here and trusting valet.