My wife was driving to Minnesota from North Carolina. Our car developed engine problems to the point where we decided to buy a car from Renner. I couldn't have been more pleased with this dealership and the people we worked with. They were great. Thank you Renner!!!

I brought my vehicle in for service at 7:45 a.m., on a weekday, the SERVICE department opens at 7:30 a.m. I emphasize service because it is the department that will work on your vehicle if something is not functioning properly. I approach the front desk, explain what is going on with my vehicle, and they said, sure, its going to be about an hour to fix the issue, because the techs do not come in until 8:00 a.m. and they have an oil change waiting on them. I find this kind of bizarre because isn't the point of a service department, to have service technicians there when your SERVICE department is open, in order to repair a vehicle? Hence service department? I accepted their reasoning for not being able to satisfy the issue and decided to just come back on another day when I could get there a little later to allow time for a tech to be present in order to fix my car. So I returned a few days later, I arrive at 8:45 a.m. I again, approach the front desk, and explain the problem, he was very quick to tell me that it would be about 30-40 minutes because there is only ONE tech, and he is doing an oil change. Really? ONE TECH? at 8:45 a.m.? At this point I was a little aggravated at their apparent lapse in judgement concerning scheduling and or demand. My advice: Renner's does not have express service, they do not schedule appropriately, or for that matter logically. My experiences with Renner Ford-Honda have been definitely less than stellar, the sales and parts department meets the same bar of disappointment. I recommend visiting a Honda dealership perhaps in Indianapolis or Louisville if you are wanting something done in a quality, convenient manner.

Great, hard-working staff from sales to finance. Renner was patient and did not pressure us as we looked for a used vehicle to replace our old Honda (also purchased at Renner's) with a 2012 Ford Fusion. Scott Babb worked with us to get the best deal possible (new tires, transmission flush) on the vehicle. We searched around the Indianapolis area and Renner by far had the best prices and most courteous and non-invasive staff. Overall, staff is friendly and works well together. They had no hesitation in working with local autmobile mechanics in the area, and had no problem with driving the vehicle down the street to get it checked out by a third party of our choice. We really appreciated the local experience here in Columbus.

We bought a excellent used Honda Certified van here last week and we had an amazing experience. It was the excellent no hassle sales experience like you usually don't get these days. Greg Erdman got us a great deal on a really nice clean vehicle. Everything was represented accurately over the phone which was important because we were driving two hours to see a vehicle that we had found online. Greg stayed after they were closed to help me check out the vehicle. It was really above and beyond "old school" honest service. We went with our own financing, but they offered to try and beat it and they did with a much lower interest rate which saves us a lot of money. We also had a super quick check out process with a friendly financing manager inside. We had great experience here and I'm sure you will too.

I left my vehicle without an appointment prior to the shop opening. Left a note and a spare key explaining the situation. They managed to get my vehicle into the shop and serviced by the end of the day. I was pleasantly surprised by the timing and the cost was relatively low.