River Rock Grill
Reviews
I use to LOVE this restaurant and go all the time, but lately every time I visit, my significant other and I are always given a crappy waitress. Now, I am a Waitress as well, and I know its not all butterflies, but I expect a smile and a soft voice that shows professionalism at all times. That being said, my significant other and I are super friendly and understanding and dont mind waiting. Now, this waitress we had hardly spoke to us, never made any eye contact, talked to other people while hovering above us chewing her gum loudly.. she delivered our ticket about 2 minutes after we got our food, she also served our drinks after our she served our meal. neglecting refils and never brought the water we requested... I really LOVE the look of this restaurant and the food! , but one bad link just killed it for us, we've been stuck with the same waitress twice and I have not visited since..
Service was great. The food how ever was rather horrible. The french dip consisted of what seemed like cheaper ready cut lunch meat from a grocery store, microwaved with chedder cheese and some au jou sprinkled on top. The kids burgers were ok but what they used for buns were hard as rocks.
I dont know why soup is ever sent out cold, but it was. The pepperjack burger was great. Service was good.
Good looking Restaurant but i wasn't happy with my food, this time we ordered Fish.. Bad Choice Fish it self was great but bis minus goes to rice cause it taste like rice pudding. Second big minus goes to the oil fried Basil on the Fish. To my question why they did it i never got an answer... to keep basil fresh would give an great flavor but in that case it was like chips... Just disgusting.
We've been there twice for lunch. It's a nice casual restaurant with good prices. We were seated right away with no waiting. The first time the waitress could've been more attentive, but the second time she was excellent. The food is good. My only complaint would be that for my lunch I ordered fruit as the side instead of fries (and they only have spicy cole slaw, not regular), and I expected a mixed fruit cup but all that I got was a big slab of pineapple and a slice of cantaloupe. This was a bit of a bummer since I hate pineapple. Not as substantial a side as fries or a salad, needless to say. I will still go back but I will probably not order the fruit if that's what you get!