Starbucks
Reviews
I usually don't have a problem with this location. However, today I ordered and paid for a grande yet the cup was not full. What was in the cup was a tall. I'm just saying I want what I paid for. I guess that's the drive-thru for you. I'll be checking it from now on before I drive off :)
My mother went there to get coffee before work and went through the drive-thru. After paying, she had 10 dollars in changed owed to her, the lady working the window LET THE CHANGE GO BEFORE MY MOM HAD IT IN HER HAND and the wind took it off somewhere. No one went out of the store to help her look for it, other than the people BEHIND MY MOM IN LINE. They did not reimburse her, or even give her a gift card for her trouble. I tried to call them myself because my mom doesn't do well with confrontation, but they're phone DOES NOT WORK. I have several friends in the Winter Haven Police Department, and they have all stated that what they did IS illegal and unless my mom gets her money back, I will be pressing charges.
Starbucks ROCKS! Chad, Marie & Mimi are the best b aristas around!
This location is the best! The staff is quick, efficient & super friendly. I am a "several days a week" customer for sure.
Service is not great and they seem to rarely get my order correct.
