Purchased a pipe here the other day, they heavily discounted it because it had been there a while. Awesome! Thought I noticed a defect when I got it home, so I took it back the next day and they said it wasn't a bubbler like I thought, it wasn't supposed to take water. That wasn't what I was shopping for originally, so I asked for an exchange - I didn't really expect it to happen. But the staff is really cool, I walked out with a new piece and gift certificate totaling slightly more than I spent originally. These people are AWESOME! The store is clean, the selection is good, and the staff are extremely helpful. I'll recommend this shop to all my friends.

Absolutely Friendly & Knowledgeable staff, one in particular Brain, I came in looking for a concentrate rig {oil rig} was welcomed by his professional attitude among others, told him i needed something durable with a little art under the 280 scale, this guy went and took a strong initiative to help find me an excellent rig, T.Nail and Titanium Dabber for just 18 dollars shy of spending limit, unlike other employees from local glass shops down the road who would sit there and try to hustle you for more than what you're trying to spend, out of mystic, up in smoke, new galaxy and climax, without a doubt i would certainly choose climax all over again for my next piece. All because of the superior service some of their employees provide, also not to forget the generous amount of economically satisfying glass selection they have to offer!

Haven't been to a better store since living in gainesville. Best in the Orlando area. Let me bring my hookah in and mix/match parts. Got what I needed without having to buy a whole new hookah. Helpful, knowledgeable, and patient employees... especially the bearded guy. GJ dude.

This place is alright, nothing incredible. At first glance, it looks like the best selction in town, but im afraid many of their water pipes are outdated and have been sitting on the same shelves for a couple years. they are too pricey to sell. They do get small amounts of very nice glass in though. i recently saw a slyme zach p mini tube they received but its priced at $900. I found the same tube for $740 at a shop in tampa.

Polite n Helpful. Stopped in for the first time today n was greeted by a very nice young lady that showed me around. Prices are fair n selection is good. Don't heed the comments of those complaining about prices. There's a vast selection for every budget, but the quality is not compromised.