Lake City Auto & Sports Center
Reviews
After calling around to several places in the area, we chose Lake City Auto and Sports specifically because they had a Rubicon Jeep NOT a Wrangler. So that is what we booked (myself and another friend, we booked two separate jeeps). My friend was looking at buying a Rubicon, and this was a perfect chance to try one out. When we got there to confirm, we were told that we did not have the Rubicons booked. One of the owner's daughters was helping us out, and she was very friendly, and very helpful. However, her dad, the owner, acted completely annoyed that we were in his shop. He told us that his other daughter, who we booked our jeeps with, did not tell us that and that she "doesn't make mistakes"...when in fact she did. He made absolutely no attempt to make it right, besides giving my buddy $5 off his tire insurance. Granted, it was 4th of July weekend and they were probably busier than normal, but it was no excuse for how the owner acted. He needs to take a lesson from his daughter in customer service.