Serra Kia
Reviews
I stop by Serra Kia over the weekend. I offered them $15,000 for the Kia Rio LX! They had started at a much too high point $17,000 or so. I told them the only reason I was there was because I saw their online ad and they advertised the car for $15,500. The lowest they said they could sell it for was $15,995. So, we went to Riverchase Kia and got the Hatchback for $15,500. Buying a car is difficult because of the games the dealers like to play but, I tried to make it as painless as I could. Riverchase Kia had a better selection and they met me at my price point. They had to throw in a few extra fees to cover the market up gap but my daughter was happy to drive off in a new car.
I just wanted to share my experience at Serra Kia in Gardendale. Had a great experience stress FREE. Marion my salesperson was awesome. Everything was so very smooth and walked out with my brand new 2014 Kia Optima and it is BEAUTIFUL... THANK YOU !!!!! Melissa Mau
My first experience buying a new car was a pretty good experience. The staff was very helpful and wasn't too pushy about making a sell but was more interested in helping me pick out a car i wanted and could afford. The lifetime warranty on the car that Serra Kia of Gardendale gave me was also awesome. Overall was a great experience and would recommend this dealership to anyone!
My second car purchase from Serra KIA Gardendale was done is December. Due to my traveling nature, I was due for my 7,500 miles servicing in the beginning of April. I went around 9 a.m. on a Saturday morning. Upon arrival, I was greeted and served by Kristin who was very nice and helpful. During my wait, I was able to enjoy the sun in their outside sitting area and enjoy the luxuries of television, coffee, and comfy sitting indoors. Also, during my wait I was greeted by most of the friendly car salesman that walked by both inside and outside. Particularly, my first car salesman from Serra Kia seemed to have recognized me, so he asked about my second car purchase and offered his assistance if I needed any. Furthermore, I was expecting to wait at least an hour and a half, but with their speedy car service I was out of there in an hour or less. Overall, I am very satisfied with Serra KIA Gardendale customer service and with the service department.
My experience at Serra Kia was terrific. My salesman Gary Travis treated me like i was his best friend. He made what can be a stressful purchase feel easy. He explained the features on the optima which was impressive. He talked to my kids and made them feel comfortable. Gary made my experience. I will recommend him to all my friends. Proud of the deal i got and very pleased with my purchase. My wife is happy with her new Kia Optima and so am I. To sum up my experience at Serra Kia in one word "IMPRESSED"..