Not good service, expect to wait and wait for service. Food is standard Boston Pizza level good, originally had the food as good and then considered the fact that I keep coming back to BP...

Good food but so so service. I had to wait a long time to get my food.

Worst service ever! I cant believe it was a Boston Pizza franchise... I have been ordering this customized dish at Boston Pizza throughout Canada for past 6-8 years. This furious, arrogant and illiterate blonde said no to anything and everything I was trying to order.. I don't understand what her problem was... She better learnt her lesson when we finally talked to the manager and had our server changed... Guess what, once the manager arrives... everything went normal and this manager was able to take the order without any issues or questions which this waitress said that they were too busy to customize order for us!! I mean as a customer we are the ones paying the money for service and going to eat what we like... Never going to this BP ever again..

Pretty good service. The birthday song is worth the trip. Enjoy the Pull Pork sliders.

I went to Jasper this week for a holiday birthday trip and stopped in Hinton Boston Pizza along the way. While there I received only one of the two toppings I ordered and the server threw away half of my pizza instead of packing it up or even asking me if I wanted it boxed up before throwing it away. When I asked the server if I was going to be getting the remainder of the pizza that was left, she looked at me with bug eyes and said she threw it out... BUT.. she can go get it! Say what?! I asked her, you threw out half a pizza and didn't even think for a second that maybe we would want to take it with us? Is this your first or second day? Help me try to figure this out.. Next thing I know, her eyes are watering up. I told her, that's fine, just knock the small pizza down to an individual pizza on the bill and I'll pay for that. She left and came back a couple of minutes later - this time more frantic.. and said it's ok, I'll pay your bill - you can leave and just took off. My fiance and I were floored. We got up to leave and as we were walking to our car, another server came out, and screamed at us from the front door of Boston Pizza in Hinton... something about that's her friend and we're BANNED from Boston Pizza Hinton until we apologize. Apologize for expecting the same stellar service and food that we've received in most every Boston Pizza we've ever visited... or for expecting perfectly good food that we ordered and wanted to pay for that was needlessly thrown out or for expecting professional conduct in a hospitality environment I think not. The only thing I will apologize for is stepping in their establishment in the first place. I will never return and highly suggest you don't either. Thank you.