II have been coming to the Southern Kettles almost every Saturday with my boys since 2001. I have now purchased 7 bikes from them. They have been so good at taking care of my needs. If I have been up biking and for what whatever reason need a repair so I could continue my day. they fixed my rigs right away. I was back out riding the someday every time. I was glad I did not have to leave the area and wait a week to get my bikes fixed. Repairs were done fast and I never had to return for a repeat. The Boys never let me leave the state forest without stopping for one of the deli sandwiches and ice cream after. I fell in love with the many beer selection many I never heard of. “TWO WOMEN” by New Glarus? Is that a Mormon brew? Even when both boys got into High School and there were many competing interests I could always entice them to accompany the old man. The bait: our post biking stop at the bike shop. You can expect, Friendly staff, Good healthy food, pride in what they make themselves (SOUPS etc.) and that small town, Mayberry feel I grow up with before portion control and scales were more evident than a smile and a thank you. Negatives? Everyone else likes to stop there too so allow for it. You may wait 5 more minutes for your hand-made, freshly-build deli sandwich. Do it, you will be glad you did. If that is an issue drive the 12 miles down to Elkhorn and do the burger thing. The line just got shorter for someone. By the time you get to Elkhorn I will be enjoying a FatTire with a turkey club and reading chapter 1 in my new book titled “Weekends, how not to rush back to Mondays” Weekends can be busy and seating can be scarce. In the summer there is plenty of outside backyard feel tables. Winter time; inside seating can be found even at prime times if one is patient. I am a FIB, (friendly IL biker) if I can work through it, I know you good folk can. The food is so worth it. No I did not get paid to write this, No I am not related, No I am not a food critic. Just an IT computer geek waiting for a Server to reboot. Enjoy

Mike, Andy, Pete are the best bike wrenches bar none. Friendly, knowledgeable, flexible and funny. Excellent selection of premium bikes and great deli and restaurant.

WORST customer service ever! Bought an expensive bike from them, had problems the next day with the bike. Called them to ask what to do, and they actually HUNG UP on me. What???? They were very nice and helpful when they wanted my money, actually told me they'd honor a one year warranty on parts. That's when they hung up when I asked about it. Stick with a reputable place like Wheel and Sprocket.

The fact is, I'm shocked this is the first rating. Great food, excellent service, and darn good beverages all with a bike shop.