Best customer service and definitely the best place in Va Beach for vapers, everything from basic to the most advanced mods and always willing to help and answer questions. I drive in from Smithfield because they always have what I need and it beats the heck out of online ordering. If you need supplies this is the place to go, always get vape supplies and advice from people who vape, and all of these guys do.

While they do have a large selection of vaping supplies, they have proven to be dishonest, or at least uncaring. With all the choices in E-Juice I asked for the clerks suggestions on a max vg flavor as I cannot tolerate a lot of pg. A few days after purchasing one of the juices I started getting a sore throat. I looked up the ingredients for the juice I was sold and the main ingredient is pg! Almost No vg! If you're selling this type of product you NEED to be honest and / or know your product!

Great place, friendly and fast customer service!! I was there 30 seconds and bam I was being helped!! Bought a new hookah and now am smoking!! Those negative comments are crazy!! These people know what they are doing and helped right away!! I will recommend to anyone!!

Really poor customer service. Really does not seem like anyone is there to help you because they are usually taking care of their friends stuff first. Ignoring you is what they do the best and if you have a problem they just do not help you out or direct you to another "employee" who tells you the same thing as the last guy. No return purchase or exchange has to be the shadiest thing I have ever seen in a small business. You would think they would do an exchange so they could at least get rid of more product but of course as soon as the receipt is printed out there is no going back on your purchase. Really if you are looking for sub par customer service or a terrible first experience with vaping then go here otherwise there are plenty of other places in Virginia Beach or on the Internet that you can get way better treatment.

Everyone in this store is super friendly and always willing to help and answer questions. I went to a competitor b4 I found this place and they were unprofessional. When you walk into papa Joe's it's really laid back and tranquil but the staff retains their professionalism. If you want a good smoke shop go here!!!!