Penny's Diner
Reviews
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Where do I start? I guess I'll start with what was acceptable. The decor, theme, and music was original and beats stopping at a run-of-the-mill fast food restaurant. The food was okay and nothing tasted bad. I actually enjoyed my chicken fried steak and gravy. The prices were reasonable and the portions were generous. Now for what was NOT acceptable. The service was absolutely atrocious. We were greeted by a sarcastic comment about our vehicle from the waitress that we would soon learn to despise: "Nice pink rims." My party and I arrived around 11 am, in between the breakfast crowd and the lunch crowd. However, we had to wait disproportionately long for everything: drinks, utensils, food, etc. We were continually apologized to: "Sorry, we're just really swamped today!" We were bewildered by what the waitress meant. There were only two other seated parties in the entire diner. The waitress also had a sulky attitude and gave short answers and blank/death glares when asked simple questions. For example, a person in my party asked if the restaurant had free refills. The waitress responded with a death glare and a harsh "yes", then grabbed the glass and huffed off. We felt like everything we said deeply offended her. The waitress' bad attitude did briefly improve when the manager walked in mid-meal. In a desperate attempt to improve her service in front of her boss, she pasted a smile on her face and actually came over to our table to check on us. We were shocked at this abrupt change in attitude until we figured out her ulterior motive. She also repeated the "we're swamped" tale to her manager. Also: We were all given PLASTIC UTENSILS in place of silverware because we were told they didn't have time to wash the silverware from breakfast because they were "so busy/so swamped." I literally could not cut my chicken fried steak with my plastic knife, so I had to get up, go to the kitchen counter, and ask for one from the cook (who moved as slow as Christmas). Another negative intangible aspect of the restaurant was the local clientele. They all went out of their way to make us feel foreign in their podunk town thanks to their glares and obnoxious behavior. At one point, a 350 lb. woman walked past me and hit my right shoulder with her large bottom, literally knocking me into my friend. Did she apologize for literally tilting me off my axis? No, of course not. The entire lunch felt like it was Country Bumpkins vs. City Slickers. We left feeling like victims of some TV spoof. We now somewhat fondly refer to the experience as the "Penny's Dining Experience" and if we are truly honest, we would probably go back just to see if the restaurant improved. It has a lot of potential. If you're in Hearne, Texas and are looking for a "unique" and "different" dining experience, then Penny's Diner is the place for you - just don't expect to receive ANY country hospitality.
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Interesting to see the previous reviews, but we had a great time and a great meal. Jessica was our waitress and she was funny and helpful, kept an eye on our drinks and did a nice job. There were a few regulars in there that night and the interaction was amusing. Outside of a little cussing that might not have been kid appropriate, they were enjoying themselves. Neat place, a little bit expensive but the food was great, portions large and neat atmosphere. After a day of moving one to A&M, it was a welcome setting that we enjoyed!
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fast service, good food, friendly people. enough said
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You think maybe the RR Guys bring there own sheets cause of personal allergies to certain laundry soaps?? U geting a low price for gym use, computer area with wifi, commutity/ meeting area, gazebo outside just like Holiday Inn but guess what its half the rate. Why pay more for same set up features?
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The railroad people that stay here bring there own sheets, that should be a warning to all.