Reviews
Forgot my Lounge Card, no problem...If I pay ouf of pocket my credit card credits me back for the card. Easy right? Nope! Proceeded to aquire a day pass which turned out to be Mission Impossible. I come to desk, ask to purchaes a day pass. "No problem sir let me check you in." Nope! Computer issues....Couldn't process payment. Reboot Computer, Same Issue. There was a gentleman (manager) who was too busy typing away sitting on his ass as I stand there for 20 min trying to check in. Lady in the middle was busy directing people coming into the lounge and quite busy. She tried to help at least but couldn't. I asked to manually process payment please. Manager is horrible and service was completly unprofessional. You all stood there like Deers in headlights with no ability to help me. Why do you all even have jobs if something like this comes up and you have no idea what to do? Needles to say I walked to the Admirals Club and enjoyed my 7 hour layover there.
