I ordered the "New" Hamburger Steak with grilled onions and mushrooms, garlic mashed potatoes and steamed broccoli. The meat was still bleeding when it was served, I asked for medium (not bloody) and the potatoes looked like they had turned to glue from sitting under a heat lamp too long. The mushrooms were burnt to a crisp, tasted horrible. Before we even got one bite down someone came by that we hadn't seen before (I hate this) and asked if our meal was OK. I asked our server to take a portion of the charge off for the horrible potatoes, he did. We will NEVER go back to this Outback for a meal, we've been disappointed in the past but this place has gone downhill at a rapid speed.

The service was average, but the food was awful. I ordered a rare steak and it was medium, so I sent it back. The next steak they brought me was obviously microwaved. It was purple in the middle, but hot throughout and had absolutely no juice. To say the least it was disgusting. I did not pay for the steak. The next time I want to eat at outback I'll either go to Murfreesboro or Mt Juliet. My girlfriends steak was slightly overcooked, but she ate it. The manager was adequate.

Wife and i received a coupon by signing at their website. They were promoting this new moon shine menu. I ordered a meal for 16.99, daughter 10.99 and wife ordered a meal for 12.99 each meal was suppose to come with a free 1/2 order of wings. The manager would not honor the coupon. What kind of business would pass up a order with of almost $50 w/ tax not to honor a coupon. Well we walked out and will never return to this establishment.

We ate dinner on wed night 11/20/13.The Cloth napkins smelled like bathroom hand soap. No manager( surpise) in sight. The new napkins smelled also. I got a caeser salad. The dressing tasted like salt only, no other flavor. I ordered unsweet tea to drink.My second glass ( as usual was sweet tea). I eat out quite often and was very disappointed in this restaurant. I have eaten many times at the Nashville Outback and always got good food and service.I believe the manager of this restaurant is 100% responsible for my terrible experience.My steak was ok.I think this restaurant is not very clean.

I am surprised anyone had a good experience here. My husband decided to take me out for my birthday. The experience was horrid. The food was subpar, and the waitress was terrible! My husband ordered a side of shrimp which she forgot. We asked about it and she claimed she did not forget, it just took a long time to cook shrimp! Are you kidding? I happen to cook a lot myself, please! Then she was shocked when she brought the shrimp out after we had finished eating when we told her we no longer wanted it. I have eaten there before and the experience was not good. I thought maybe it was just an off day, not so.......We wil never return. Such a shame.....