River Lodge and Grill
Reviews

Great location on the river. Staff was friendly. The food was good. Menu could use some more selection but what I had was great. Rooms were clean and quite. Nice big 50 inch TV as well

A group of us stayed at this hotel based on a wonderful experience our friends had the year before. The hotel was very nice, the problems are in the lounge. We were a party of 4 couples and during dinner specified separate checks. Drinks and appetizers were served right away but it took a long time for the food to show. One order was cold and after returning it was only slightly warmer (no thank you I’m no longer hungry). Another order forgotten, arrived after the rest of us had finished eating and was barely cooked. It was returned twice before it was edible. It took over 2 1/2 hours to get through this meal. Then the check arrives only to find that the billing system charges by table not separately. The waitress had to manually review and handwrite the orders and amounts. I felt sorry for the waitresses, none of these issues were any fault of theirs. They took the Rap for poor management! We asked to speak to the manager and told him of our issues with the food and check system. The mans demeanor was less than professional. Dressed in casual cloths & long jacket with a large “Starbucks” He a appeared to be just “stopping by” He try’d to explain away the difficulties we were having as being caused by a new billing software that was installed (at a cost of $20,000) Not even an apology was offered. What a jerk!

Would've Been Nice But... Kind of funny calling and being told I was on a waiting list for an available room for almost a week, called everyday to check for openings and check to see if my name was still on the list. To have a coworker call in the day he arrives and gets a room, my name and info just seemed to have disappeared. I've stayed here before and liked it but guess you can treat people however you want when you're the only nice place in town. I will be sure to notify my company about this, good luck getting our business back and I'll give a ring to the project manager for a pretty large construction project going on in Boardman about this. Since there are no available rooms in town I have been tenting it in the rain but you guys don't have any rooms available but seem to be still booking rooms..

The lodge is a somewhat overpriced Motel 6 with most of the same furnishings. It's easy to see where they saved on construction as you can hear everything that happens above you, and in rooms to either side. Even the doors in the rooms are cheap and don't stop any sound from the hallway! The view of the river is superb, however, and that's probably the best selling point - if you really have to stay in Boardman. Otherwise drive a little further to Hermiston or Pendleton where you'll get a lot more for your money. The front desk clerk was very friendly, and overall the place was as clean as any cheaper motel in Oregon. Save yourself $40 and a bad night's rest.

I have stayed many many nighrts in this hotel while working as construction manager for a nearby wind farm project that is now complete. Great location, good room amenities, attractive place, reasonable price. Best place within 100 miles. My criticism is with the restaurant. It is also the only really "nice" restaurant within 100 miles but In my opiniion it only gets a B+. At this A+ location it should be an A+ restaurant. The prices are certainly A+. Needs a tuneup.