I sat down by firepit in a frigid night and the blond waitress told me she will charge me 30.00...what ? I ordered a hookah and why should I pay 30.00 for fire pit ? r u fllllll crazy ? Eyad was one time a taxi driver in NYC and he should know better how to feel when it s cold and frigid .... Please chargjing 30 .00 for firepit....will not make me come back...... Actually I will make sure all my friends and workers never step a flllll foot there what a fuffdfddfdfd ripp off ...the outside is cold and no heat and the expect me tp pay for heat.... this place will not make make in the near future.........n matter ow much you charge...it is a short term business...and we customers make you rich and make you stay not your attitudes and fees

Horrible customer service. The owner wants to be rich in one night. I was a regular customer and I was told to pay extra money to share the hooka with my friend.

Friendly staff and great hookah! I'm not your typical hookah smoker and I'm hard to please. They use KM and nakhla hookahs, natural coals, disposable hoses, AF/SB/Nakhla tobacco. They packed it well and the hookah draw is very smooth. My only suggestions for this place is to get better bowls for stronger flavor and to prevent the juices from dripping down the stem (crown or phunnel), more tobacco selection (tangiers/fumari/argelini...etc.), and maybe good hoses like hookahjohn's narbish/KM hoses/or a few others....but the hoses they have are fine, don't restrict the draw, and may be more ideal for public use since they cost less. Overall one of the best hookah lounges I've been to in NC.

Unprofessional business practices! I was very disappointed to hear that when my cousin (with special needs) was promised sponsoring assistance from Eyad Duran (owner) and was told by the him directly to come the following day because he would assist be “happy to assist her”, when she returned back the following day as he requested, he sent his worker to turn her down. In the business world, if you change your mind for any reason, it is always best to show your face and provide a reason why you had a change in heart. Especially since this individual is a special needs person who is attempting to create awareness and hope for others who may lack self-esteem due to their situation. On top of that, Mr. Eyad proceeded to pass her by as if she was a fly on the wall and did not say a word to her. Later on that day, Eyad purposely removed himself as a communication/ contact from her and her mothers on Facebook account. At one point in time I may have supported this business trusting that he would do the best possible to assist the community but not anymore. I am truly disappointed and do not recommend this business and unethical business practices to anyone. At this point it is no longer about the sponsorship but more about offering an apology to a person who’s hopes and dreams were crushed by Eyad. She has the notion in her mind now that everyone is the same and this is not the case. Please consider this situation before you go support this business because you never know when you need a helping hand. God bless you all!

First time going to a hookah bar and it was great. I really recommend people to go here. The staff are so nice and they really understand customer service. I plan on going back before the end of school.