Maybe this place is under new management. I didn't expect to be treated nice, military and not a local, I just wanted tires. Instead I got very friendly service, fast service and quality service. The installer checked for proper fitment of my oversized tires and even washed the blue film off the white letters, didn't expect that. I got the road hazard protection, lifetime rotating and balancing, plus a mail-in rebate. Talked to another employee while I was waiting and decided to come back for my alignment, even with a lifted Jeep. Competitive pricing on tires and install, considering its Hawaii and a certain offroad shop here likes to charge an additional freight on their tires. Overall I'm very pleased.

DO NOT EVEN THINK ABOUT GOING TO THIS PLACE. THIS COMPANY THAT ALLOWS THEIR EMPLOYEES TO STEAL FROM THEIR CUSTOMERS SHOULD BE UNEMPLOYED. BRAKES ARE A LITTLE SOFT.....OH YOU NEED ROTORS, CALIPERS, MASTER CYLINDER, LETS FLUSH THE LINES AND CLEAN AND ADJUST REAR BRAKES...WE CAN HAVE IT DONE LATER TODAY...HOW MUCH WILL THIS COST ME...ONLY $ 1406.47...THIS IS A 1999 TOYOTA TRUCK WITH 210,000 MILES...ARE YOU KIDDING ME ? I TOOK IT ELSEWHERE, NEEDED BRAKE PADS, BRAKE FLUID ( BLED THE LINES ALSO) AND TWO CANS OF BRAKE CLEANER....TOTAL COST (PARTS AND LABOR ) $ 177.23 AND THREW IN A $ 75 TIP TO BOOT. I HATE WHEN I DRIVE BY THIS PLACE BECAUSE PEOPLE WHO NEED THEIR CARS REPAIRED ARE GETTING RIPPED OFF EVERYDAY.....STAY AWAY FROM THIS PLACE. NEXT LETTER IS GOING TO CORPORATE....YOU HAVE BEEN WARNED

They give me an appointment for 1pm but did not start my safety inspection until 2:30pm. The staff was arguing with each other right in front of the customers. All around an embodiment of unprofessionalism.

These people are very rude and seem to be totally inconvenienced by customers. They left food in my car and oily finger smudges on my glove box and my center console. (why were they in those compartments anyways?) They added a tire warranty to my total without discussing what it was with me or even asking if I wanted it, so had I not reviewed the cost sheet before signing under the total, they would have charged me for something I didn't even want. I also did not receive a phone call when our vehicle was ready. She confirmed my number before I left. I was sitting outside with my toddler on the store steps and someone came out and said, "Your car has been ready for a while." Well, I've been sitting here in plain view of you all, 25 feet from the counter, "for a while" so if you called like you said you did and I didn't answer my phone (they didn't call), then why did you wait all of this time to come tell me my car was ready. There were no customers in there and they obviously knew who I was and that I was sitting there. I could see them the whole time and they could see me.

I walked in about 6:15pm and the guy behind the counter was on his personal phone, cause when I opened the door, he told the person on the line that he will call them back. I ask if he could be able to fix my tire because I believe that I ran over a nail. This guy had the nerve to look at his watch and tell me that it is late and they have alot of jobs to do. He had his till on the counter counting the money, it looked like he was getting ready to close up for the day. To tell me that he was real busy was a joke cause this place has four bays and 3 were open with no cars in them when I drove up. At this point, I turned away and was walking out of this place cause I was mad at what I saw and the response that I got. I told him that I will never shop at this place again. That I was a customer and I had 4 tires on my car that I bought at this place. All he could do was look at me and say nothing. You try and shop at your neighborhood business and this is the thanks that you get. This person needs a lesson in diplomacy.