Amici
Reviews
Visiting Amici in Monroe for a number of years. Never had complaint, in fact recommended Amici to friends. But last two visits the service was horrid. Last night me and my guest walked out before our food order was taken. They didn't appear very busy. We were immediately seated and drink order was taken. But after that we became invisible. 15 minutes past, our waitress past by our both a dozen times and never acknowledged us. Then our waitress and several employees were leaning on the bar cutting it up. So I decided it was time to leave. Left five dollars on the table for two ice teas, just to clear my conscience. A couple of bad employees can ruin business. Better take care your customers if not someone else will. Never returning
If you like to wait 45 minutes for your food to be served and only half of the order to fully arrive then this is the place for you.. We ate here with two small children in hopes that they we bring their food out first.. One of the dishes never came and the other was the wrong order. Usually you expect to get a salad prior to your entrée especially if its not included in the meal.. Well bad news for us because the salad never came either. When our food finally did arrive not only was it room temp but it tasted the same as what you expect from a Stouffers frozen dinner. They were so nice here that they told us they would remove the items we never received off of our bill...I did not know we would have to pay for stuff we never got. I honestly think I paid this restaurant to piss me off.
I will never give this place another dollar of my money. The manager "Andrew" or as some call him "sprinkle" is a royal douche bag and the owners aren't so nice either. They do not care about their customers. The wait is long for mediocre food. Worst experience I've had from any place in Monroe.
The wait staff was apologetic about everything. Saying sorry for bringing a pizza, apologetic for refills, etc. I didn't get it. She would stop at table, then just leave before we can speak. Cheese sticks were cold when brought out, still icy in middle. Pizza was ok. Overall experience was annoying and not the best food.
Very good pizza , I like the calamari and the salads are great .
