I had one of the worst takeout ordeals of my life here last night. The bad thing is, we were planning to go to the Chili's we always go to when we want this kind of food, but it's ten miles away, whereas this is only about four miles away, and we'd been dealing with a bad plumbing issue all day, so we just wanted something good and quick. The fact that they bring the food to your car also helped, because we were not in the mood to shower and change after such a rough day. Well, first of all, I waited in my car nearly 30 minutes for the food to show up. I assumed they were really busy, and I was willing to give the benefit of the doubt. When they didn't show, I tried to call multiple times, but no one ever answered the phone. I finally went inside, the host had no customer service skills and did not so much as apologize...he just sent me to the bar to get my food. I should mention here that the restaurant was maybe half-full if even that. The bar was so nasty and sticky that the bartender had to have me sign my credit card receipt on a menu (and the menu even stuck to it). Then she just disappeared. A while later, someone brought my food out, and I made the mistake of not checking it until I got home. The sampler we ordered did not come with what it was supposed to. The burger had zero toppings, and the meat was so thin - I had gone next door to the Wendy's to get my dog a little $.89 junior burger for a treat, and the meat on it was larger than the one I'd just paid $10 for at this Applebee's. All that aside, the food was cold and tasted like something I could grab out of the freezer section at a grocery store. I could look past the bad service, but paying that much money for food no one wanted to eat is not worth it. I will never eat at any Applebee's again - it's just not worth the risk.

the waitress Tammy is the reason this place even received the two stars. She was very efficient and friendly the food however is a different story. my daughter and i both we very unsatisfied with the food no seasoning, bland etc. this is the second time coming here and the food not taste good. NEVER AGAIN

I am so very disappointed after my visit to this particular Applebees. I had read the other reviews here and most of them were not very good at all. But they were fairly old, so I figured that surely by now, things have improved. Boy was I wrong!! I took my mother there for dinner today and our experience was awful. The service was mediocre at best, but the worst part was the food. We ordered different meals, and both of our meals arrived at room temp. We sent it back to be re-heated, and when we got them back, the food still was not hot. The broccoli was not fresh and my breadstick was stale. We then asked for carryout trays so that we could take the food home and heat it up thoroughly. This should have signaled our server to get managerial approval to at least offer us a free dessert or discount on our meals. No such luck! We will never eat at that Applebees again, and definitely will not recommend it to anyone!

I am currently sitting in the restaurant and have been for 30 minutes. Not a single person has come to take our order or drink order. I finally complain and the manager on duty (Chris) doesn't even have the guts to come out and handle a customer complaint. He uses another waitress who wasn't even in charge of my area to relay messages back and forth. A large group sat right next to us after us and instantly got their order taken and drinks served. The hostess was dancing right in front of us and after 30 minutes finally asked if we were ok. They comped the order but it is hardly enough to warrant coming back. It will take Chris, the manager on duty, being fired until I visit again. This was absolutely uncalled for. He not once showed his face. The waitress that did help me, Regan, was very kind. I feel sorry that she had to be in the middle of it. As I was leaving another hostess made it clear that the manager was a "jackass" (her words not mine). I can see why.

I am a vegan... and I know that chain resturants have a hard time cooking for people like me... but all I asked for was a portobella mushroom, and veggies with no seasonings. I had to send it back 3 times for them to get it right. It's not really that hard. I said "no butter" three times!! First they forgot the vegetables, then they brought them out with butter, then they had to redo it. I wasn't sure after that if I should eat it all... The waitress said she got cussed out by the cooks for my order. Why is it so hard to get it right?