I've been to this LongHorn at least a dozen times. Most of the time I'm happy with the food and service. The only thing I see a need of improvement on is the Ceasar Salad. It's the only thing that is not up to par on a regular basis.

My girlfriend and I went to Longhorn after a long absence to give it another try as we have both had bad experiences at this location. We were prepared to have a nice night out, but it was anything but. We received our buzzer from the hostess who was very nice and took a seat at the bar for a before dinner drink. From the time the bartender saw we were waiting for a table, she was completely unconcerned with us. My girlfriend requested a second drink after the bartender had already tossed our check face up to us on the bar. She poured the draft and the keg went out. The carbonation splashed some beer on her and she walked out of the bar area complaining loudly that it had splashed on her face. She then comes back plops the beer in front of my girlfriend saying "The keg went out. We'll get you another one." Clearly, she does not want a beer that has left our line of sight that might now have something in it. The trainee who was learning was very nice and offered her another type of draft. We paid our tab and went to our table. Our server was very nice and tried very hard. We ordered apps, wine with dinner, a medium rare filet with a "signature side", and a medium rare filet with lobster tail. My steak came out nicely as it was the 7oz. She ordered the 9oz that when it was served to her it had clearly been cut into 2 times during preparation to check the temp which created almost 3 separate steaks. One of which was clearly over cooked being completely grey throughout the section. We sent the steak back to have it corrected. Afterwards, the manager comes back to the table with the steak that had just sent back with it cut open on the opposite side that had not been cut to check temp. Obviously the thickest portion was cooked to the correct temp, but we didn't order half a steak that is cooked properly. When the manager asked what was wrong with the steak, my girlfriend pointed out the cut marks that were cooked through. I could not believe that we were having to explain to a steakhouse manager that yes half of the meat was correctly cooked, but half of it was not. We attempted to pay for our meal that we were now not going to be staying to eat after the treatment we had received. We were informed that there would be no charge. We left the half of the cheese fries that we had already boxed up, a tip for our server that was working hard, and left. We will never be back!!

Food was par normal. Service sucked. Time taken to get sat and food ordered as well cooked was horrible. I have honestly bought cheaper, better cut steaks at the grocery store. Sadly I will not eat at this site ever again. Glad that I wasn't the one to pay for it.

My fav

Food was good until my husband found a hair under his steak. They said it was a grill brush hair, but it was NOT. They needed to just admit it and move on. Grill brushes don't have roots on the bristles.