Reviews
We went there today 2/14 around 1:00. Place was pretty busy. Tables full and what tables weren't full ,we all dirty. We finally decided to just sit at a dirty table. While waiting for a while to be reognized and have the table cleaned, I observed that the waitresses had no direct supervision. They were waiting tables, busing and taking payments. There was plenty of arguing going on between the waitresses about tables and taking orders ,where the customers could hear. I observed every bar top with dirty dishes on them, dirty dishes being stacked on 2 tables, so they couldn't be used for customers to eat at. Dirty dishes piled up in the pass window between the front bar and the dining area to the left. One part left after waiting 20 minutes for a clean table. I saw 2 couples seated but no one even acknowledge them for over 20 minutes. When they tried to ask a waitress for aqssistance, She said, I'm not your waitress. Couldn't she have at least gotten them a drink and given them some menus. I could see without management supervision, that it would be very easy for customers to walk out without paying. The waitresses can't be everywhere and do everything and make sure everyone pays. We have been here plenty of times. I've seen several reiews just like mine . We asked for a manager and were told they don't have one. The waitresses need training to be more polite and attentive but there needs to be a manager presence too. A good manager will assign workable stations and maybe clean a table or two or take cash. If the food wasn't so good, I doubt we would be back.
We arrived and were seated; 20 minutes later I finally got the attention of the waitress BEHIND us to ask for drinks. (It was actually longer than 20 minutes, since it was a while before I started timing.) She said she'd tell OUR waitress, 40 minutes (YES - FORTY MINUTES) later our waitress arrived and took our orders.........we actually should have left, but by now we've already invested too much time to go somewhere else. The food was good, no complaints there; however, we will not go back due to the horrible service. Why I left a tip for the waitress is beyond me, but I did; probably because of the food. Terry's place needs to seriously consider getting new waitresses as they are a detriment to your business!!
Terrys is awesomem Cindy B is a bitch.
The steak was delicious, the 10 oz. and the ribs were plentiful and delicious for a good price. I recommend this place, doesn't look like a big place, but its worth it.
Best Philly Cheese Steak in the south! Portions are Huge and prices are low! Bring an appetite... #BACA friendly